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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Social Smart for Engagement empowers businesses to significantly enhance their marketing efforts through social media, all while ensuring adherence to regulatory standards. Meanwhile, Social Smart for Research aids organizations in refining their communications by curating high-quality content and offering essential information along with adaptable content repositories. Additionally, Social Smart for Compliance enables firms to utilize social media in a manner that minimizes risk, aligning with industry or internal compliance guidelines established by the organization. Furthermore, Social Smart Sentiment Analysis provides insights into the public's perception across social platforms regarding various entities, such as corporations, investments, and brands, facilitating informed decision-making. Overall, these innovative tools collectively enhance an organization's ability to navigate the digital landscape effectively and responsibly.

Description

Syncly Social simplifies customer insight by bringing every feedback channel into a single, AI-driven platform. Instead of chasing conversations across platforms, teams can collect, organize, and analyze feedback in one place. Intelligent auto-tagging and taxonomy tools structure incoming data automatically. Advanced sentiment analysis helps brands understand customer emotions at scale. With natural-language queries through “Hey Syncly,” users can ask complex questions and get instant answers. Discovery tools highlight trends, patterns, and growth opportunities. Syncly Social enables faster, smarter, customer-centric decisions across the organization.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
Slack
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations

Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
Slack
SurveyMonkey
Typeform
Zapier
Zendesk

Pricing Details

$25 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Social Smart Software

Founded

2012

Country

United States

Website

isocialsmart.com

Vendor Details

Company Name

Deep BlueDot

Founded

2022

Country

United States

Website

syncly.app/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives