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Description
Smily serves as an all-encompassing platform for managing vacation rentals, tailored to simplify workflows for property owners and managers alike. The software includes a Channel Manager that boosts exposure while minimizing the risk of overbookings, a customizable Direct Booking Website to enhance the efficiency of direct bookings, and a Property Management System (PMS) that consolidates all relevant property information. Moreover, Smily features a Unified Inbox that allows for streamlined management of guest communications, promoting effective and orderly interactions. Together, these tools are designed to optimize booking processes, elevate guest satisfaction, and significantly enhance the operational productivity of vacation rental enterprises. By integrating these functionalities, Smily aims to provide a seamless experience for both property managers and their guests.
Description
Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation.
Highlighted features with tangible benefits include:
• Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff.
• Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails.
• Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications.
• Consolidated property information: Offer precise and uniform responses consistently.
• Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency.
• Guest information collection: Capture visitor details to encourage repeat business.
• Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience.
Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Airbnb
Beyond
Braintree
Chekin
Cognito Forms
Easyflow
Enso Connect
Fetch My Guest
Gmail
Insightly
Integrations
Airbnb
Beyond
Braintree
Chekin
Cognito Forms
Easyflow
Enso Connect
Fetch My Guest
Gmail
Insightly
Pricing Details
€285 per property per month
Free Trial
Free Version
Pricing Details
$599
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Smily
Founded
2010
Country
France
Website
www.smily.com
Vendor Details
Company Name
Polydom Inc.
Founded
2024
Country
United States
Website
polydom.ai
Product Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management