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features
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support

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Write a Review

Description

Transform first-time buyers into lifelong patrons with the most reliable loyalty application available. Customers participating in points programs tend to shop more frequently and increase their spending as well. Move away from conventional advertising methods and embrace loyalty initiatives to enhance your business growth. Additionally, provide alternative avenues for earning points throughout their interaction with your brand, such as writing product reviews, engaging on social media, and commemorating birthdays. Rather than sifting through their emails, your customers can easily access the points they have accumulated with your store and a host of others in one user-friendly platform. While rewarding purchases is vital, it is merely one aspect of an effective loyalty program. By naming your points something appealing, like "stars" or "glam bucks," you can cultivate a loyalty experience that resonates with your brand identity. Furthermore, integrate Smile with your frequently used tools to unlock enhanced functionalities, such as granting points for customer reviews and referrals. This holistic approach to customer engagement can significantly strengthen your brand's connection with its audience.

Description

Experience a comprehensive loyalty platform that effortlessly connects with your point of sale (POS), mobile application, website, e-commerce solutions, and communication channels. We provide a complete white-label service, empowering you to create and manage a tailored loyalty program for both single and multi-location businesses on our award-winning platform. Customers will exclusively engage with your brand during every interaction, whether at the POS, on mobile, or via the website, while our platform operates discreetly in the background. You have the option to distribute reward cards branded with your logo or to launch a cardless loyalty initiative utilizing mobile numbers. Additionally, mobile applications present an excellent opportunity for deeper customer engagement. Users can access features such as checking their points balance, finding the nearest store, and browsing available offers. Moreover, our independent loyalty app, compatible with both Android and iOS, can be personalized to suit your specific business requirements, ensuring that it aligns perfectly with your brand's vision and goals. This flexibility allows for a more engaging customer experience, ultimately driving loyalty and encouraging repeat business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARP.top Yes 
Arka Yes 
BigCommerce Yes 
Fera Yes 
HubSpot Marketing Hub Yes 
Judge.me Yes 
Klaviyo Yes 
Loop Subscriptions Yes 
Loox Yes 
Mailchimp Yes 
Omnisend Yes 
Privy Yes 
ReSci Yes 
Recharge Yes 
Remarkety Yes 
Sendlane Yes 
Shopify Yes 
Shopney Yes 
TargetBay Yes 
Verified Reviews Yes 

Integrations

ARP.top No 
Arka No 
BigCommerce No 
Fera No 
HubSpot Marketing Hub No 
Judge.me No 
Klaviyo No 
Loop Subscriptions No 
Loox No 
Mailchimp No 
Omnisend No 
Privy No 
ReSci No 
Recharge No 
Remarkety No 
Sendlane No 
Shopify No 
Shopney No 
TargetBay No 
Verified Reviews No 

Pricing Details

Free
Free plan for under 200 orders per month
$49 for up to 200 orders per month (additional features included)
$199 for up to 2500 orders per month (additional features included)
$999 for up to 7500 orders over month (additional features included)
Custom pricing for enterprise brands
Free Trial No 
Free Version Yes 

Pricing Details

$15.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Smile.io

Founded

2012

Country

Canada

Website

smile.io

Vendor Details

Company Name

DirectDialogs

Founded

2011

Country

United States

Website

www.directdialogs.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Alternatives

Alternatives

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