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Description
Guests are thrilled by high-quality amenities during their hotel stays. To enhance the overall experience, hotels provide a plethora of additional services alongside accommodations, which can include dining options, fitness centers, water sports, cycling, and swimming facilities. The demand for these services often hinges on the volume of guest bookings. In the absence of an effective amenity reservation management system, hotels may face issues like overcrowding, confusion, and ultimately a decline in guest satisfaction. SmartHotel addresses these challenges by optimizing the amenity booking process, which in turn fosters favorable reviews from patrons. This hotel management software solution allows you to introduce new services, notify guests about upcoming events, maintain communication with them, gather their feedback, and much more. Additionally, it has the capability to automate essential booking management functions. The SmartHotel app serves as a comprehensive resource for guests, enabling them to check service availability and learn about amenities. Moreover, guests can conveniently browse and reserve amenities directly from their smartphones, enhancing their overall experience at the hotel. This seamless integration of technology not only improves operational efficiency but also ensures that guests feel valued and informed throughout their stay.
Description
Empower your guests with the ability to easily access all hotel amenities right from their mobile devices. They can swiftly place orders, secure reservations, book hotel facilities, submit requests, and check their outstanding bills with just a few taps. Cater to even the most discerning visitors’ needs in a fraction of the time. Effectively receive and manage real-time requests from guests, directing them to the appropriate staff members. Stay on top of daily operations by monitoring orders, reservations, bookings, customer interactions, expenses, and much more. Gather and analyze valuable feedback regarding your services to enhance guest satisfaction. Address every challenge that arises and develop strategies to foster engagement. Install small Estimote beacons throughout your hotel to precisely track each guest's location and supervise the progress of internal tasks. Automatically deliver push notifications to guests' smartphones or smartwatches to greet them and keep them informed about nearby special offers or events. Enhancing the overall guest experience will lead to higher satisfaction and repeat visits.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SmartPoint Technologies
Country
India
Website
www.smartpointtech.com/smart-hotel-management-software/
Vendor Details
Company Name
SimpleApps
Country
United States
Website
www.tourismart.co
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
