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ease
features
design
support

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Write a Review

Description

SmartGig is a comprehensive cloud-based solution designed for managing events such as festivals, markets, and live gatherings. It features interconnected modules that handle various aspects like trader applications, compliance documents, fee processing, pitch assignments, and attendee check-in; in addition to managing ticket sales, seating arrangements, refunds, and scanning attendees; coordinating stage schedules, running orders, and technical needs for performers; mapping out transport routes, schedules, and driver assignments; as well as creating detailed event site layouts. Organizers can choose specific modules tailored to their event's requirements and easily share up-to-date information with their teams. Moreover, the SmartGig Scanner companion app is available for both iPhone and Android devices to facilitate check-in on the day of the event. Importantly, a 14-day trial of the software is offered without requiring a credit card. This flexibility allows event planners to explore the features extensively before making a commitment.

Description

TicketCRM is a comprehensive platform for managing ticket sales and events, tailored specifically for venues, independent promoters, sports clubs, theaters, and event organizers. This system allows organizers to swiftly initiate and oversee online ticket sales, offering them control over pricing models, real-time performance tracking, and complete ownership of their audience data. Among its key features are customizable ticket categories for online sales, management of reserved seating through 2D seating maps, and the ability to create promo codes, discounts, vouchers, and season passes. Additionally, it provides real-time reporting and sales analytics, effective event-day management and access control, a detailed audience database with customer insights, and marketing integrations with tools like Meta Ads and Google Ads. The platform also boasts quick event setup and white-label options to enhance branding. TicketCRM is particularly beneficial for small to mid-sized organizers seeking greater flexibility, transparency, and operational management than what traditional ticket marketplaces offer. Moreover, its user-friendly interface ensures that even those new to event management can navigate and utilize its features effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

£10/month per module
Choose the modules each event needs. Base platform and compliance tracking free. Site Plan £10/month, Trader Manager £20, Stage Manager £20, Transport Manager £20, Ticketing £80 with 0% SmartGig ticket commission. Prices exclude VAT; annual billing available. 14-day free trial, no card needed.
Free Trial Yes 
Free Version No 

Pricing Details

1% commission
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Positive Climb LTD

Country

United Kingdom

Website

www.smartgig.co.uk

Vendor Details

Company Name

TicketsBox

Website

ticketcrm.org

Product Features

Event Management

Attendee Management Yes 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management Yes 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing Yes 
Volunteer Management No 
Weddings / Parties No 

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

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Alternatives

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