Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience shipping that is ten times quicker than any other platform available. Our shipping software seamlessly connects with all leading carriers and sales channels, empowering you to manage all your parcel delivery requirements from a single interface. Enhance your business growth by aligning your fulfillment processes with your preferred carriers and sales channels. Maintain oversight throughout the entire delivery journey, including returns, while accessing real-time information on both your desktop and mobile devices. Simplify your customers' experience with expedited labeling, tracking, and manifests, all accessible from one convenience point. Customize your brand portal with notifications and labeling options, regardless of whether you utilize your own vehicles or partner with a carrier. Choose a solution that integrates flawlessly with your brand to ensure consistent branding every step of the way. Being completely neutral, we are carrier agnostic, allowing us to extract and display tracking data from all retailers' carriers on a single screen for your convenience. This comprehensive visibility ensures you can manage all your logistics efficiently and effectively.
Description
Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
Linnworks
No
Shopify
No
Veeqo
No
eBay
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SmartConsign
Founded
2008
Country
United Kingdom
Website
www.smartconsign.io
Vendor Details
Company Name
Vizolution
Founded
2013
Country
United Kingdom
Website
www.vizolution.com/digital-products/vscreen/
Product Features
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No