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Average Ratings 0 Ratings
Description
Experience shipping that is ten times quicker than any other platform available. Our shipping software seamlessly connects with all leading carriers and sales channels, empowering you to manage all your parcel delivery requirements from a single interface. Enhance your business growth by aligning your fulfillment processes with your preferred carriers and sales channels. Maintain oversight throughout the entire delivery journey, including returns, while accessing real-time information on both your desktop and mobile devices. Simplify your customers' experience with expedited labeling, tracking, and manifests, all accessible from one convenience point. Customize your brand portal with notifications and labeling options, regardless of whether you utilize your own vehicles or partner with a carrier. Choose a solution that integrates flawlessly with your brand to ensure consistent branding every step of the way. Being completely neutral, we are carrier agnostic, allowing us to extract and display tracking data from all retailers' carriers on a single screen for your convenience. This comprehensive visibility ensures you can manage all your logistics efficiently and effectively.
Description
Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.
API Access
Has API
API Access
Has API
Integrations
Amazon
Linnworks
Shopify
Veeqo
eBay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SmartConsign
Founded
2008
Country
United Kingdom
Website
www.smartconsign.io
Vendor Details
Company Name
Vizolution
Founded
2013
Country
United Kingdom
Website
www.vizolution.com/digital-products/vscreen/
Product Features
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management