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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience shipping that is ten times quicker than any other platform available. Our shipping software seamlessly connects with all leading carriers and sales channels, empowering you to manage all your parcel delivery requirements from a single interface. Enhance your business growth by aligning your fulfillment processes with your preferred carriers and sales channels. Maintain oversight throughout the entire delivery journey, including returns, while accessing real-time information on both your desktop and mobile devices. Simplify your customers' experience with expedited labeling, tracking, and manifests, all accessible from one convenience point. Customize your brand portal with notifications and labeling options, regardless of whether you utilize your own vehicles or partner with a carrier. Choose a solution that integrates flawlessly with your brand to ensure consistent branding every step of the way. Being completely neutral, we are carrier agnostic, allowing us to extract and display tracking data from all retailers' carriers on a single screen for your convenience. This comprehensive visibility ensures you can manage all your logistics efficiently and effectively.

Description

Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Linnworks Yes 
Shopify Yes 
Veeqo Yes 
eBay Yes 

Integrations

Amazon No 
Linnworks No 
Shopify No 
Veeqo No 
eBay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SmartConsign

Founded

2008

Country

United Kingdom

Website

www.smartconsign.io

Vendor Details

Company Name

Vizolution

Founded

2013

Country

United Kingdom

Website

www.vizolution.com/digital-products/vscreen/

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

Protrak Reviews

Protrak

Vision
vBrowse Reviews

vBrowse

Vizolution
Paperless Reviews

Paperless

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