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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience shipping that is ten times quicker than any other platform available. Our shipping software seamlessly connects with all leading carriers and sales channels, empowering you to manage all your parcel delivery requirements from a single interface. Enhance your business growth by aligning your fulfillment processes with your preferred carriers and sales channels. Maintain oversight throughout the entire delivery journey, including returns, while accessing real-time information on both your desktop and mobile devices. Simplify your customers' experience with expedited labeling, tracking, and manifests, all accessible from one convenience point. Customize your brand portal with notifications and labeling options, regardless of whether you utilize your own vehicles or partner with a carrier. Choose a solution that integrates flawlessly with your brand to ensure consistent branding every step of the way. Being completely neutral, we are carrier agnostic, allowing us to extract and display tracking data from all retailers' carriers on a single screen for your convenience. This comprehensive visibility ensures you can manage all your logistics efficiently and effectively.

Description

Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Linnworks
Shopify
Veeqo
eBay

Integrations

Amazon
Linnworks
Shopify
Veeqo
eBay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SmartConsign

Founded

2008

Country

United Kingdom

Website

www.smartconsign.io

Vendor Details

Company Name

Vizolution

Founded

2013

Country

United Kingdom

Website

www.vizolution.com/digital-products/vscreen/

Product Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Protrak Reviews

Protrak

Vision
vBrowse Reviews

vBrowse

Vizolution
Paperless Reviews

Paperless

posBoss