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Description
The mission of slice is to enhance people's efficiency in managing their finances and time, prioritizing an exceptional consumer experience. We hold the belief that truly outstanding products can appeal to a broad audience, much like universally admired music resonates with many. The slice app simplifies the payment process and provides accessible credit through key features like the slice account, slice UPI, and slice borrow. Users can enjoy a variety of functionalities, such as UPI payments that facilitate swift and secure transactions without any interruptions from ads. Moreover, the app allows users to access loans as necessary, offering adaptable repayment options aimed at improving credit ratings. Users are rewarded through a system where they earn "fire" for every transaction completed, which can be utilized for opportunities to win cashback. Furthermore, slice prioritizes user security by implementing sophisticated anti-fraud measures and encrypting both personal and financial information to safeguard user data effectively. This commitment to security reinforces our dedication to providing a trustworthy financial platform that users can rely on.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
API Access
Has API
Integrations
Talkdesk
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
North East Small Finance Bank Ltd
Founded
2016
Country
India
Website
www.sliceit.com
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
