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Average Ratings 2,944 Ratings

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Description

Slang.ai is designed to cater to callers of all demographics, adeptly recognizing various accents while providing immediate answers to frequent inquiries without the hassle of cumbersome phone menus. Users can easily make or alter reservations and notify your business if they're delayed, all without needing to engage your personnel. You have the flexibility to determine which calls Slang.ai manages and which ones are redirected to your team, ensuring that the personal interaction is maintained. With a variety of voices and soundscapes available, you can tailor the auditory experience to align with your brand identity. A thriving business environment fosters growth and attracts individuals who are eager to embrace it. Act swiftly to enhance customer service and stay ahead of your competitors, but maintain high standards for quality and design. Our team, the Slangstas, embodies kindness, ambition, and a focus on growth; we prioritize transparency and direct communication, trusting that every member is committed to the success of the company. Embracing innovation while honoring tradition is key to our mission.

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CallFlow No 
Dubber No 
Edular No 
Genesys Cloud CX No 
Glia No 
HireLogic No 
HubSpot CRM No 
Jump No 
Passkey No 
Phonism No 
Quin No 
Salesloft No 
Smarsh No 
Synthflow No 
Theta Lake No 
Wiser No 
Xyte No 
Zapier No 
Zoom Virtual Agent No 
athenaOne No 

Integrations

CallFlow Yes 
Dubber Yes 
Edular Yes 
Genesys Cloud CX Yes 
Glia Yes 
HireLogic Yes 
HubSpot CRM Yes 
Jump Yes 
Passkey Yes 
Phonism Yes 
Quin Yes 
Salesloft Yes 
Smarsh Yes 
Synthflow Yes 
Theta Lake Yes 
Wiser Yes 
Xyte Yes 
Zapier Yes 
Zoom Virtual Agent Yes 
athenaOne Yes 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Slang.ai

Founded

2019

Country

United States

Website

www.slang.ai/

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Alternatives

Alternatives

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