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Description
SkipCalls is an innovative AI voice agent platform that transforms telephone interactions for both businesses and consumers. For B2B customers, it offers round-the-clock AI phone agents that seamlessly integrate with various CRM systems like Salesforce and HubSpot, as well as calendar applications such as Google Calendar and Outlook, in addition to helpdesk solutions. The platform boasts cutting-edge voice AI features, including natural language processing, real-time transcription, and analytics, along with customizable AI personas that align with a brand's voice.
On the B2C side, SkipCalls serves as an AI-driven voicemail and outbound calling assistant that alleviates phone-related anxiety by managing appointment scheduling, call screening, spam filtering, and delivering immediate call summaries. Furthermore, the platform includes support for webhooks, REST API, and Model Context Protocol (MCP), ensuring smooth integration into existing workflows, making it especially beneficial for sectors like healthcare, legal services, retail, and any service-oriented businesses looking to automate their routine phone communications. Ultimately, SkipCalls aims to enhance efficiency and improve the overall user experience in phone communication.
Description
Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.
API Access
Has API
API Access
Has API
Integrations
Discord
Google Cloud Platform
HubSpot CRM
Slack
Telegram
Zapier
Integrations
Discord
Google Cloud Platform
HubSpot CRM
Slack
Telegram
Zapier
Pricing Details
$3.99
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SkipCalls
Founded
2025
Country
United States
Website
skipcalls.app
Vendor Details
Company Name
Zocdoc
Founded
2007
Country
United States
Website
www.zocdoc.com/about/ai-phone-assistant/
