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Description
Skillr evaluates the essential skills needed for success in customer-oriented positions, enabling you to create teams that excel in both customer satisfaction and revenue generation. With expertly crafted assessments tailored to gauge proficiency in all facets of client-facing roles, Skillr helps you accurately measure the often elusive behavioral skills that are crucial for these positions but difficult to assess during traditional interviews. By continuously developing and evaluating your team's adaptive behavioral skills, you can secure sustainable success over time. You can quickly access real-time performance metrics, allowing for swifter decisions regarding talent acquisition, training, and professional advancement. Skillr simplifies the process of building transformative customer service teams by pinpointing the skills that should be nurtured internally versus those best acquired through external hiring, enabling you to swiftly address and bridge performance gaps. Additionally, this approach not only enhances team dynamics but also fosters a culture of continuous improvement, ensuring that your organization remains competitive in an ever-evolving marketplace.
Description
myQuest Skills is an innovative platform that utilizes artificial intelligence to facilitate skill practice and assessment, enabling organizations to enhance and evaluate skill performance through authentic, job-related scenarios. By engaging learners in AI-driven simulations that mimic real workplace conversations and decision-making processes, the platform provides targeted feedback based on specific skill benchmarks. This approach allows organizations to gain insights into how effectively employees apply their skills in actual work situations, rather than merely tracking their completion of training programs. myQuest Skills is particularly beneficial for onboarding, coaching, readiness evaluations, continuous development, and certification initiatives. It is especially relevant for roles that involve direct interaction with clients, including sales, customer service, leadership, management, and healthcare professions. Furthermore, the platform aids managers and learning teams in identifying both skill strengths and areas for improvement, while also tracking progress over time across various individuals and teams. This comprehensive support ultimately fosters a culture of continuous learning and skill enhancement within organizations.
API Access
Has API
API Access
Has API
Integrations
360Learning
Absorb LMS
Acadio LMS
Accord LMS
Acquven LMS
Docebo
TalentLMS
Integrations
360Learning
Absorb LMS
Acadio LMS
Accord LMS
Acquven LMS
Docebo
TalentLMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skillr
Country
India
Website
skillr.ai/
Vendor Details
Company Name
myQuest
Founded
2012
Country
Israel
Website
www.myquest.co