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Description
You can easily define your application specifications independent of your technology stack. With a very short learning curve, you can enjoy an intuitive user-experience. Skaffolder can be used to interact with you from the command line. Our Docker-certified images make it easy to move your application to the cloud. Any application can be shared and run anywhere. Upload your template and share your knowledge to the community. Incorporate your standards and extend our templates with your best practices. Automate your business style. Quickly create and document an application structure that can be shared with your team or customized by them. Skaffolder makes it easy to create reusable assets that reduce development time and the associated costs. Skaffolder makes it easy to import legacy code and facilitates technology modernization. Switch to the latest technology in minutes by comparing different technologies.
Description
The ability to input text and respond to visual cues, along with the choice to switch to voice, enhances user interaction significantly. This solution can operate independently or be integrated into current contact center frameworks. Users can initiate calls via VOIP, engage in chat, or share files simultaneously within a single application. Additionally, it offers a variety of pre-defined templates to create surveys or feedback forms, allowing businesses to assess customer satisfaction and gather insights on the Voice of the Customer (VOC). Furthermore, it features secure identity verification through text, an enhanced visual interactions menu, notifications for call status and wait times, and options for scheduling callbacks. Built on cutting-edge technology, i800 is designed to auto-learn and adapt based on its automation experiences. It seamlessly combines telephony, chat, and file sharing capabilities, empowering customers to reach out through any of these channels for inquiries or issues related to your offerings. This comprehensive approach ensures that every customer interaction is both efficient and effective, streamlining support processes for businesses.
API Access
Has API
API Access
Has API
Integrations
GitHub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skaffolder
Founded
2017
Country
Italy
Website
www.skaffolder.com
Vendor Details
Company Name
i800
Founded
2015
Country
United States
Website
i800.co
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics