Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SirsiDynix Symphony® stands as a reliable and advanced Integrated Library System (ILS) designed for contemporary and future library needs. Employed by various types of libraries including public, academic, K-12, special libraries, and consortia across the globe, Symphony holds the distinction of being the most extensively implemented ILS to date. This system provides a range of options and adapts to meet your specific requirements. With a variety of hosting choices, customizable consortia setups, and APIs and web services for personalization, Symphony can be tailored to fit the diverse needs of your organization. Its extensive features empower Symphony to support any objectives your library aims to achieve. Whether dealing with circulation, cataloging, or system configuration, Symphony’s well-crafted modules provide detailed rules that enable you to manage and customize your ILS according to your preferences, ensuring a perfect fit for your operational goals. This adaptability allows libraries to enhance user experiences and streamline their services effectively.
Description
Workelevate is a decentralized exchange (DEX) platform designed to enhance the employee experience by addressing IT, HR, and Field Operations concerns. It effectively automates the response process for IT support inquiries through advanced tools like a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and a comprehensive admin console.
Our DEX platform can easily integrate with various IT Service Management systems such as ServiceNow, BMC, Zoho Desk, and Symphony Summit, as well as custom ITSM solutions. Additionally, it connects with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, facilitating a seamless user experience. The conversational chatbot is also compatible with popular platforms like Google Workspace, Microsoft Teams, Slack, WhatsApp, and major web browsers.
For larger enterprises that require onsite assistance, we offer customizable services that encompass Conversational AI, Remote Support, and Onsite Support tailored to the client's specific needs. Meanwhile, smaller businesses can benefit from our extensive 25+ years of experience in end-user management, ensuring they receive the support necessary to enhance their operational efficiency. This dual approach allows us to cater to a wide range of organizational requirements, ensuring that every client, regardless of size, can elevate their employee experience effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Chrome
Yes
Microsoft Edge
Yes
Microsoft Teams
No
Mozilla Firefox
Yes
Opera
Yes
Safari
Yes
Slack
No
WhatsApp
No
Integrations
Google Chrome
No
Microsoft Edge
No
Microsoft Teams
Yes
Mozilla Firefox
No
Opera
No
Safari
No
Slack
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SirsiDynix
Founded
1981
Country
United States
Website
www.sirsidynix.com/symphony/
Vendor Details
Company Name
Progressive Infotech
Founded
1998
Country
India
Website
www.progressive.in
Product Features
Library Management
Acquisition Management
No
Barcode Scanning
No
Barcoding / RFID
No
Catalog Management
Yes
Church Libraries
Yes
Circulation Management
Yes
Fee Collection
No
Inventory Management
Yes
Law Libraries
Yes
OPAC
Yes
Patron Management
Yes
Periodicals Management
No
Private Libraries
Yes
Public Libraries
Yes
Reserve Shelf Management
No
School Libraries
Yes
Search
Yes
Self Check-in / Check-Out
Yes
Serials Management
No