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ease
features
design
support

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Write a Review

Description

SirsiDynix Symphony® stands as a reliable and advanced Integrated Library System (ILS) designed for contemporary and future library needs. Employed by various types of libraries including public, academic, K-12, special libraries, and consortia across the globe, Symphony holds the distinction of being the most extensively implemented ILS to date. This system provides a range of options and adapts to meet your specific requirements. With a variety of hosting choices, customizable consortia setups, and APIs and web services for personalization, Symphony can be tailored to fit the diverse needs of your organization. Its extensive features empower Symphony to support any objectives your library aims to achieve. Whether dealing with circulation, cataloging, or system configuration, Symphony’s well-crafted modules provide detailed rules that enable you to manage and customize your ILS according to your preferences, ensuring a perfect fit for your operational goals. This adaptability allows libraries to enhance user experiences and streamline their services effectively.

Description

To truly differentiate yourself from the competition and build lasting relationships with your customers, several key factors must come into play. The TecArt CRM Pro offers you a powerful tool that can help create a harmonious business environment. You will soon witness the positive impact of this system on both employee morale and customer satisfaction, leading to a grateful team. Experience seamless management of customer interactions and communications! All aspects of your daily operations are efficiently integrated into one platform, serving as a secure and accessible hub for your data—well-organized, interconnected, and safeguarded. This setup not only enhances job satisfaction but also fosters long-term customer loyalty. Your comprehensive solution for effective CRM and embracing digital transformation is here. Why do our B2B clients trust us with their digitization needs? There is a consensus that a single, unified database simplifies a wide array of challenges. With our system, you can consolidate your unique requirements while connecting people, information, and workflows in an innovative manner. This integration leads to improved efficiency and a more cohesive operational strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Chrome Yes 
Microsoft Edge Yes 
Mozilla Firefox Yes 
Opera Yes 
Safari Yes 

Integrations

Google Chrome No 
Microsoft Edge No 
Mozilla Firefox No 
Opera No 
Safari No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SirsiDynix

Founded

1981

Country

United States

Website

www.sirsidynix.com/symphony/

Vendor Details

Company Name

TecArt

Country

Germany

Website

www.tecart.de/

Product Features

Library Management

Acquisition Management No 
Barcode Scanning No 
Barcoding / RFID No 
Catalog Management Yes 
Church Libraries Yes 
Circulation Management Yes 
Fee Collection No 
Inventory Management Yes 
Law Libraries Yes 
OPAC Yes 
Patron Management Yes 
Periodicals Management No 
Private Libraries Yes 
Public Libraries Yes 
Reserve Shelf Management No 
School Libraries Yes 
Search Yes 
Self Check-in / Check-Out Yes 
Serials Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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