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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

SirsiDynix Symphony® stands as a reliable and advanced Integrated Library System (ILS) designed for contemporary and future library needs. Employed by various types of libraries including public, academic, K-12, special libraries, and consortia across the globe, Symphony holds the distinction of being the most extensively implemented ILS to date. This system provides a range of options and adapts to meet your specific requirements. With a variety of hosting choices, customizable consortia setups, and APIs and web services for personalization, Symphony can be tailored to fit the diverse needs of your organization. Its extensive features empower Symphony to support any objectives your library aims to achieve. Whether dealing with circulation, cataloging, or system configuration, Symphony’s well-crafted modules provide detailed rules that enable you to manage and customize your ILS according to your preferences, ensuring a perfect fit for your operational goals. This adaptability allows libraries to enhance user experiences and streamline their services effectively.

Description

The Symphony billing system empowers businesses to swiftly and effortlessly launch new products or applications within their current operational frameworks. You can choose to integrate only the necessary modules or adopt a comprehensive end-to-end solution, allowing our flexible and scalable platform to expand alongside your needs. With Symphony’s real-time data transaction management and mediation, you gain insights into your customers’ accounts, enabling you to manage these relationships more profitably. Revolutionize your journey from quote to cash and secure more sales while gaining a competitive edge through tools and insights that facilitate a rapid transition from proposal to payment. Create tailored quotes and specify products easily, as customer approval initiates workflows based on the selected products. Final quotes can be issued complete with automatically generated cover letters and product brochures, while you also benefit from detailed reporting on quotes issued and orders by region or agent. This comprehensive approach ensures seamless business process automation and management throughout your operations. Ultimately, Symphony not only enhances efficiency but also fosters deeper connections with your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net No 
Avalara No 
Google Chrome Yes 
Microsoft Edge Yes 
Mozilla Firefox Yes 
Opera Yes 
Safari Yes 

Integrations

Authorize.Net Yes 
Avalara Yes 
Google Chrome No 
Microsoft Edge No 
Mozilla Firefox No 
Opera No 
Safari No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SirsiDynix

Founded

1981

Country

United States

Website

www.sirsidynix.com/symphony/

Vendor Details

Company Name

Integra Touch

Founded

2002

Country

United States

Website

symphonybilling.com

Product Features

Library Management

Acquisition Management No 
Barcode Scanning No 
Barcoding / RFID No 
Catalog Management Yes 
Church Libraries Yes 
Circulation Management Yes 
Fee Collection No 
Inventory Management Yes 
Law Libraries Yes 
OPAC Yes 
Patron Management Yes 
Periodicals Management No 
Private Libraries Yes 
Public Libraries Yes 
Reserve Shelf Management No 
School Libraries Yes 
Search Yes 
Self Check-in / Check-Out Yes 
Serials Management No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing Yes 
Invoice History No 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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