Average Ratings 2 Ratings
Average Ratings 1 Rating
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Description
Sinch is a communications platform as a service (CPaaS) provider that helps businesses build, automate, and manage customer interactions across messaging, email, and voice channels. The platform offers APIs for SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Telegram, and other communication services. Its Conversation API enables developers to manage one-way and two-way conversations across multiple messaging channels through a single integration. Sinch Engage provides a multichannel messaging application for creating marketing campaigns, sending notifications, managing customer conversations, and automating follow-ups. Email solutions such as Sinch Mailgun and Sinch Mailjet support transactional email delivery, marketing campaigns, email analytics, and deliverability management. Voice capabilities include programmable calling, interactive voice response, text-to-speech notifications, number masking, and SIP trunking. The Verification API helps organizations authenticate users through SMS one-time passwords, voice calls, flash calls, and other verification methods. AI-powered products include Sinch Chatlayer for building conversational chatbots and Sinch Contact Pro for managing omnichannel customer service operations. Sinch provides global network connectivity, developer SDKs, delivery monitoring, compliance features, and integrations for organizations requiring scalable customer communications.
Description
Welcome to TENIOS, the cloud communications provider of the Apifonica Group. TENIOS is German-based and specializes in cutting-edge AI voicebots and telephony solutions for businesses. Their mission in short words: Bringing Conversational AI to the world. Their passion for automation unites a team of experts in Cloud Technology, Telephony, and AI to help businesses automate communication and related business workflows.
TENIOS Voicebots handle outbound and inbound calls, call back leads, pre-qualifiy them, instantly update CRM data, and create reports to scale customer communications.
The comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications.
With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Bigin by Zoho CRM
No
Bloomreach
Yes
Boost.ai
Yes
Chatlayer by Sinch
Yes
Digitail
Yes
Do Status
Yes
Email on Acid
Yes
Facebook Messenger
Yes
GBPly
Yes
HubSpot CRM
No
Integrations
Bigin by Zoho CRM
Yes
Bloomreach
No
Boost.ai
No
Chatlayer by Sinch
No
Digitail
No
Do Status
No
Email on Acid
No
Facebook Messenger
No
GBPly
No
HubSpot CRM
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€50/ month (Pay as YouGo)
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
www.sinch.com
Vendor Details
Company Name
TENIOS
Founded
2001
Country
Germany
Website
www.tenios.de/
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
