Sinch Reviews

Sinch

1.0 out of 5 stars

Average Ratings 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2.5 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Sinch is a communications platform as a service (CPaaS) provider that helps businesses build, automate, and manage customer interactions across messaging, email, and voice channels. The platform offers APIs for SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Telegram, and other communication services. Its Conversation API enables developers to manage one-way and two-way conversations across multiple messaging channels through a single integration. Sinch Engage provides a multichannel messaging application for creating marketing campaigns, sending notifications, managing customer conversations, and automating follow-ups. Email solutions such as Sinch Mailgun and Sinch Mailjet support transactional email delivery, marketing campaigns, email analytics, and deliverability management. Voice capabilities include programmable calling, interactive voice response, text-to-speech notifications, number masking, and SIP trunking. The Verification API helps organizations authenticate users through SMS one-time passwords, voice calls, flash calls, and other verification methods. AI-powered products include Sinch Chatlayer for building conversational chatbots and Sinch Contact Pro for managing omnichannel customer service operations. Sinch provides global network connectivity, developer SDKs, delivery monitoring, compliance features, and integrations for organizations requiring scalable customer communications.

Description

You don't have to spend months creating in-app messaging feeds and messaging. Instead, you can implement them in as little as a matter of weeks using Stream's activity feeds or in-app chat APIs. Stream's flexible UI kits, reliable APIs, and developer-friendly SDKs allow product teams to quickly integrate polished communication functionality found on social media platforms like Instagram, Facebook Messenger, or WhatsApp. Stream's APIs have an industry-leading 99.999% uptime guarantee, more than a billion users, and 5,000,000 concurrent connections. This makes them highly scalable and ideal for both enterprise-grade businesses as well as growing startups. Easy-to-use software components make it easier to ship fully-featured activity feeds, in-app chat functionality, and other features faster. This gives your product an edge.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
Bloomreach Yes 
Cordial Yes 
Digitail Yes 
Do Status Yes 
Email on Acid Yes 
Engage No 
GBPly Yes 
Grok Bot Yes 
Lasso Moderation No 
Mailgun Yes 
Mapp Marketing Cloud Yes 
Rayven Yes 
React Native No 
RevenueBase Yes 
Sinch Contact Pro Yes 
Sinch Engage Yes 
SuprSend Yes 
Vision Agents No 
X (Twitter) No 

Integrations

Instagram Yes 
Bloomreach No 
Cordial No 
Digitail No 
Do Status No 
Email on Acid No 
Engage Yes 
GBPly No 
Grok Bot No 
Lasso Moderation Yes 
Mailgun No 
Mapp Marketing Cloud No 
Rayven No 
React Native Yes 
RevenueBase No 
Sinch Contact Pro No 
Sinch Engage No 
SuprSend No 
Vision Agents Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Stream Chat starts at $499/mo for 10K/mo MAU. Stream Activity Feeds starts at $59/mo for 5M/mo feed updates. Custom enterprise pricing is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sinch

Founded

2008

Country

Sweden

Website

www.sinch.com

Vendor Details

Company Name

GetStream.io

Founded

2014

Country

United States

Website

getstream.io

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

API Management

API Design No 
API Lifecycle Management Yes 
Access Control No 
Analytics No 
Dashboard No 
Developer Portal No 
Testing Management No 
Threat Protection No 
Traffic Control No 
Version Control No 

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