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Description
Simply Sync Password allows organizations the ability to sync their passwords and active directory properties between their local Active Directory site and an external Active Directory site or other external systems. Simply Sync Password is a great alternative to the more complex and expensive process of establishing a trust relationship between Active Directory sites, or deploying an AD FS infrastructure. While AD FS is great if you have large organizations, it doesn't work well for smaller and medium-sized businesses. The Password Capture agent's role is to intercept password changes that occur on domain controllers. The Password Capture Agent must also be installed on all domain controllers, as you don't know the domain controller that a user will use to reset their password. The Password Capture Agent doesn't interfere with the password changing process. It simply intercepts the change request as they happen.
Description
Password reset requests at the service desk present a significant opportunity for hackers to take advantage of security weaknesses. When there is no self-service password reset option available, it becomes essential for the service desk agent to confirm the identity of the caller before granting a new password. The Secure Service Desk application offers organizations a way to implement robust user verification procedures at the service desk. By utilizing this tool, you can mitigate risks associated with social engineering attacks and enhance your overall IT security framework. Traditionally, user verification at the service desk hinges on static information stored in Active Directory, and standard security questions such as "What is your employee ID?" can be easily obtained by cybercriminals through well-planned social engineering strategies. With the implementation of Secure Service Desk, you can verify user accounts using existing data in Active Directory that extends beyond simple knowledge-based authentication, thereby strengthening your defense against identity fraud. This comprehensive approach not only protects user accounts but also cultivates a more secure organizational environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$20 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoodWorks Communications
Founded
2013
Country
United States
Website
igoodworks.com
Vendor Details
Company Name
Specops Software
Founded
2001
Country
Sweden
Website
specopssoft.com/support/en/secure-service-desk/overview.htm
Product Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning
Password Management
Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal