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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

Description

Global enterprises with high demands require efficient storage solutions that can provide optimal outcomes. The next-generation storage operating system, Maestro OS, is now available, offering essential protection for valuable enterprise data through comprehensive data services. Additionally, businesses are seeking cost-effective new storage options to meet their needs. The complexity of various enterprise workloads necessitates performance that transcends basic solutions. VIOLIN's Maestro OS excels in delivering this capability and much more. It features synchronous and WAN-optimized replication, as well as consistency groups designed for effective replication. Furthermore, it includes crash-consistent snapshots, consistency groups for those snapshots, transparent LUN mirroring, and seamless integration with backup applications. With the ability to scale up to 737.28 TB of raw storage, this system supports both online capacity expansion and LUN expansion without disruption. Begin your journey today by reaching out to our team of experts to evaluate your storage requirements. Experience how the QV-Series can be set up quickly in an online testing environment to meet your needs efficiently. Collaborating with the right professionals can help you significantly reduce your total cost of ownership while enhancing your storage capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AMI Data Center Manager
AutoSys Workload Automation
Citrix Analytics
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
P4
Rackspace OpenStack
SAP Cloud Platform
ShipBob
Splunk Cloud Platform
VMware Cloud
Zerto
k0rdent
kdb+

Integrations

AMI Data Center Manager
AutoSys Workload Automation
Citrix Analytics
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
P4
Rackspace OpenStack
SAP Cloud Platform
ShipBob
Splunk Cloud Platform
VMware Cloud
Zerto
k0rdent
kdb+

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Vendor Details

Company Name

VIOLIN

Country

United States

Website

www.violinsystems.com/quartet/maestro/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

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