Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
Description
Upbit Singapore operates under the umbrella of Upbit, a leading global exchange renowned for its cutting-edge blockchain technology, regulatory acumen, and extensive operational expertise. With a history of managing large-scale stock trading systems, Upbit ensures a high level of security comparable to that of financial institutions, alongside a user-friendly interface. The platform supports over 150 digital assets and features 24/7 real-time security monitoring to bolster safety measures. Furthermore, it boasts a world-class security system that is certified under ISO 27001, ISO 27017, and ISO 27018 standards. Upbit has established itself as one of the foremost cryptocurrency exchanges in South Korea, being recognized as the third largest exchange worldwide in terms of trade volume by the Blockchain Transparency Institute in December 2018. Additionally, Upbit has received accolades and certifications from prominent international and domestic information security bodies, underscoring its commitment to security and reliability in the digital asset space.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Algorand
No
Atani
No
BitTorrent
No
Cardano
No
Cartesi
No
CoinCodex
No
CoinGecko
No
Cointelli
No
IOST
No
Koinly
No
Integrations
Algorand
Yes
Atani
Yes
BitTorrent
Yes
Cardano
Yes
Cartesi
Yes
CoinCodex
Yes
CoinGecko
Yes
Cointelli
Yes
IOST
Yes
Koinly
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Vendor Details
Company Name
Upbit
Founded
2012
Country
South Korea
Website
sg.upbit.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No