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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The advantages of a smart, technology-oriented, and innovative venue are boundless, benefiting both the establishment and the surrounding community. Meet the needs of your clientele faster than ever with our Customized Knowledge Bot! Leveraging machine learning, we provide automated customer support that Saves Time & Money while Enhancing Sales & Satisfaction. Our AI platform streamlines order processing and improves efficiency by addressing initial customer queries and guiding them through their online purchasing journey, all while promoting Social Distancing. Handling customer requests across multiple channels can be challenging, but our AI system engages with customers and responds on your behalf across all social media platforms, freeing you up from the need to monitor each one individually. This immediate interaction and resolution of inquiries lead to heightened overall customer satisfaction. Consequently, as customers experience happiness with your service, their brand loyalty will naturally deepen, fostering a robust relationship with your audience and boosting your reputation in the market.

Description

At Union, we believe hospitality is more than just a happy customer; it's a happy bartender, happy venue, and happy alc/bev partners. Union is the only guest-led POS engagement platform built for high volume bars & venues to reward guests, increase service speed and make bars and bartenders more money. Our badass tech is moving hospitality forward so that everyone wins.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Checkmate No 
Flipdish No 
Shogo No 
TipHaus No 

Integrations

Checkmate Yes 
Flipdish Yes 
Shogo Yes 
TipHaus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Simplify Reality

Founded

2017

Country

United States

Website

simplifyreality.com

Vendor Details

Company Name

Union

Founded

2017

Country

United States

Website

www.getunion.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Bar POS

Cash Drawer Management Yes 
Employee Management Yes 
Gift Card Management No 
Inventory Control Yes 
Loyalty Program Yes 
Separate Checks Yes 
Split Checks Yes 
Tips Management Yes 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking Yes 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management No 
Tips Management Yes 

Alternatives

Alternatives

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