Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The advantages of a smart, technology-oriented, and innovative venue are boundless, benefiting both the establishment and the surrounding community. Meet the needs of your clientele faster than ever with our Customized Knowledge Bot! Leveraging machine learning, we provide automated customer support that Saves Time & Money while Enhancing Sales & Satisfaction. Our AI platform streamlines order processing and improves efficiency by addressing initial customer queries and guiding them through their online purchasing journey, all while promoting Social Distancing. Handling customer requests across multiple channels can be challenging, but our AI system engages with customers and responds on your behalf across all social media platforms, freeing you up from the need to monitor each one individually. This immediate interaction and resolution of inquiries lead to heightened overall customer satisfaction. Consequently, as customers experience happiness with your service, their brand loyalty will naturally deepen, fostering a robust relationship with your audience and boosting your reputation in the market.
Description
At Union, we believe hospitality is more than just a happy customer; it's a happy bartender, happy venue, and happy alc/bev partners.
Union is the only guest-led POS engagement platform built for high volume bars & venues to reward guests, increase service speed and make bars and bartenders more money. Our badass tech is moving hospitality forward so that everyone wins.
API Access
Has API
No
API Access
Has API
No
Integrations
Checkmate
No
Flipdish
No
Shogo
No
TipHaus
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Simplify Reality
Founded
2017
Country
United States
Website
simplifyreality.com
Vendor Details
Company Name
Union
Founded
2017
Country
United States
Website
www.getunion.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Bar POS
Cash Drawer Management
Yes
Employee Management
Yes
Gift Card Management
No
Inventory Control
Yes
Loyalty Program
Yes
Separate Checks
Yes
Split Checks
Yes
Tips Management
Yes
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
No
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
Yes
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
No
Tips Management
Yes