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Description

Sierra Gold by SAI offers a powerful solution for businesses looking to efficiently manage and cut down on telecommunications costs. This call accounting management software enables companies to enhance their voice, data, and wireless usage while simultaneously lowering expenses. Utilizing Sierra Gold can lead to monthly savings of 10-20%, combining both tangible cost reductions and enhancements in productivity. Additionally, Sierra Gold provides flexibility in deployment, allowing users to choose between a software-as-a-service model or an on-premises installation. This versatility ensures that businesses can select the option that best aligns with their operational needs.

Description

Teltrac G7 UC Call Accounting Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data. Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc UC / PBX / IPT from multiple vendors supported globally. Deployable on a range of server platforms or hosted as Cloud service. Benefits: - Control & Reduce Telecom Expense by monitoring all calls and call charges in real time. - Allocate call charges to Cost Centres and recover call costs from staff. Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance - Prevent Fraud, PIN code abuse, unauthorised calls - Hacking and Intrusion Detection monitoring for exceptions and -signature patterns. - Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations. - Measure efficiency and Staff Performance against KPI's

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$300 per month
Free Trial
Free Version

Pricing Details

Capex or Subscription
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SAI

Founded

1980

Country

United States

Website

www.sierragold.com

Vendor Details

Company Name

Interpacific Data Management

Founded

1987

Country

Asia Pacific - Products and services deployed globally

Website

www.teltrac.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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