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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sidecar is an innovative platform designed to enhance AI operations for freight forwarders and various logistics teams. It seamlessly integrates with the existing inboxes, transportation management systems, enterprise resource planning tools, customs systems, and carrier portals utilized by logistics desks. By preparing quotes, managing bookings, handling customs entries, producing shipping documents, and verifying invoices as work comes in, Sidecar efficiently tracks updates on shipments and cut-off times, while also inputting approved information into existing systems, regardless of API availability. With a robust memory that records details about each customer, lane, and partner, the platform learns from desk modifications and provides insights into job inquiries. Catering to a diverse clientele, Sidecar supports freight forwarders, NVOCCs, ocean carriers, freight brokers, customs brokers, and 3PLs, spanning from mid-market desks to large enterprise operations. Trusted by industry leaders such as Emirates, Seashell Logistics, and Rhenus Logistics, Sidecar proudly maintains SOC 2 Type II and ISO 27001:2022 certifications, ensuring the highest standards of security and reliability in the logistics sector. This commitment to excellence positions Sidecar as a critical asset for any logistics operation seeking to streamline processes and enhance efficiency.

Description

Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary. For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first. On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Microsoft Outlook Yes 
Microsoft Teams Yes 
WhatsApp Yes 

Integrations

Microsoft Outlook No 
Microsoft Teams No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sparked Technologies

Founded

2024

Country

United States

Website

usesidecar.com

Vendor Details

Company Name

Alphabits Solutions

Founded

2021

Country

India

Website

www.alphabitssolutions.com

Product Features

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

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