Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sidecar is an innovative platform designed to enhance AI operations for freight forwarders and various logistics teams. It seamlessly integrates with the existing inboxes, transportation management systems, enterprise resource planning tools, customs systems, and carrier portals utilized by logistics desks. By preparing quotes, managing bookings, handling customs entries, producing shipping documents, and verifying invoices as work comes in, Sidecar efficiently tracks updates on shipments and cut-off times, while also inputting approved information into existing systems, regardless of API availability. With a robust memory that records details about each customer, lane, and partner, the platform learns from desk modifications and provides insights into job inquiries. Catering to a diverse clientele, Sidecar supports freight forwarders, NVOCCs, ocean carriers, freight brokers, customs brokers, and 3PLs, spanning from mid-market desks to large enterprise operations. Trusted by industry leaders such as Emirates, Seashell Logistics, and Rhenus Logistics, Sidecar proudly maintains SOC 2 Type II and ISO 27001:2022 certifications, ensuring the highest standards of security and reliability in the logistics sector. This commitment to excellence positions Sidecar as a critical asset for any logistics operation seeking to streamline processes and enhance efficiency.
Description
Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary.
For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first.
On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Microsoft Outlook
No
Microsoft Teams
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sparked Technologies
Founded
2024
Country
United States
Website
usesidecar.com
Vendor Details
Company Name
Alphabits Solutions
Founded
2021
Country
India
Website
www.alphabitssolutions.com
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No