Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sidecar is an innovative platform designed to enhance AI operations for freight forwarders and various logistics teams. It seamlessly integrates with the existing inboxes, transportation management systems, enterprise resource planning tools, customs systems, and carrier portals utilized by logistics desks. By preparing quotes, managing bookings, handling customs entries, producing shipping documents, and verifying invoices as work comes in, Sidecar efficiently tracks updates on shipments and cut-off times, while also inputting approved information into existing systems, regardless of API availability. With a robust memory that records details about each customer, lane, and partner, the platform learns from desk modifications and provides insights into job inquiries. Catering to a diverse clientele, Sidecar supports freight forwarders, NVOCCs, ocean carriers, freight brokers, customs brokers, and 3PLs, spanning from mid-market desks to large enterprise operations. Trusted by industry leaders such as Emirates, Seashell Logistics, and Rhenus Logistics, Sidecar proudly maintains SOC 2 Type II and ISO 27001:2022 certifications, ensuring the highest standards of security and reliability in the logistics sector. This commitment to excellence positions Sidecar as a critical asset for any logistics operation seeking to streamline processes and enhance efficiency.
Description
Efficient customer support, swift customs processing, and comprehensive supply chain oversight depend on a continuous flow of information. SmartLink serves as a B2B platform that connects logistics service providers, clients, and associates through an intelligent tracking and reporting system, ensuring real-time transparency throughout the logistics value chain. Its vital contribution to optimizing supply chain management extends from freight forwarders and NVOCCs to their partners. The platform facilitates the exchange of electronic data and documentation between shippers and carriers, which enhances the documentation process while catering to the demands of freight operations, such as global customs clearance, cargo tracking, and transport management. By automating customs filing and refining declaration procedures, it fosters data transparency and reduces redundant entries. Additionally, SmartLink offers various interface and communication options to enhance document exchange, thereby promoting better collaboration and adaptable access for its users. This comprehensive approach ultimately leads to a more efficient logistics process that benefits all parties involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Hedge3 Turnkey Wallet
No
Microsoft Outlook
Yes
Microsoft Teams
Yes
WhatsApp
Yes
Integrations
Hedge3 Turnkey Wallet
Yes
Microsoft Outlook
No
Microsoft Teams
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sparked Technologies
Founded
2024
Country
United States
Website
usesidecar.com
Vendor Details
Company Name
CyberLogitec
Founded
2000
Country
Singapore
Website
www.cyberlogitec.com/solutions/logistics/smartlink/
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No