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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis! Shortways knows that your time is precious! Our Shortways Designer interface allows you to save time when creating, modifying and publishing your user documentation! The Shortways Assistant accompanies employees who are not familiar with the software with the help of its various aids: Interactive step-by-step instructions Contextual aids (first steps, user guides, training materials, business procedures, etc.)  News and new features push Contextual FAQ Support request Search bar Create and manage content independently Dashboard and statistics This way, your users :  Self-train and self-help in real time Take on changes and new features more quickly Are guided interactively, when they need it Adopt their software more quickly Thanks to Shortways, organisations digitalise training and reduce the number of support calls by a factor of 10.

Description

True digital adoption empowers users to keep up with technology. WalkMe's Digital Adoption Platform makes it easy to use any software, website or app. Our comprehensive solution analyses and automates processes, providing proactive, step-by–step guidance. Users can complete tasks quickly and easily with our comprehensive solution.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Store Yes 
AlayaCare No 
AppBilling No 
AppHelp No 
AppInsights No 
AppMarket No 
AppReseller No 
AppWise No 
Cegid Talentsoft Yes 
Cornerstone Saba No 
Ivalua Yes 
Oracle Fusion Cloud ERP Yes 
Oracle Fusion Cloud HCM Yes 
Parsey No 
Sage X3 Yes 
Toonimo No 
Workday HCM Yes 

Integrations

SAP Store Yes 
AlayaCare Yes 
AppBilling Yes 
AppHelp Yes 
AppInsights Yes 
AppMarket Yes 
AppReseller Yes 
AppWise Yes 
Cegid Talentsoft No 
Cornerstone Saba Yes 
Ivalua No 
Oracle Fusion Cloud ERP No 
Oracle Fusion Cloud HCM No 
Parsey Yes 
Sage X3 No 
Toonimo Yes 
Workday HCM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Shortways

Founded

2011

Country

France

Website

shortways.com

Vendor Details

Company Name

WalkMe

Founded

2011

Country

United States

Website

www.walkme.com

Product Features

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS Yes 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management Yes 
Multi-Language No 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

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