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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Shipup offers a personalized and user-friendly post-purchase experience that builds brand loyalty and enhances customer support efficiency. Transform occasional purchasers into dedicated customers while simplifying your support operations. Alleviate customers' post-purchase anxiety and foster repeat business through customized notifications, branded tracking pages, efficient customer service, real-time shipment monitoring, and more. Handling delivery inquiries can be challenging, but Shipup equips your support team with specialized tools that enable them to swiftly and effectively address delivery concerns. Keep your support staff informed instantly when any shipping issues arise, allowing them to take prompt action and reassure your clients. Not every shipping problem necessitates your support team's intervention, giving you the flexibility to choose which alerts to enable and customize according to your specific requirements, ensuring a smoother operational flow. This tailored approach ensures that your customers remain informed and satisfied throughout their shopping journey.

Description

Built for showrooms where every shopper is worth a four-figure sale, Trakwell pairs AI-vision foot traffic counting with a CRM designed for furniture, mattress, appliance, jewelry and auto retailers. A traffic count alone doesn't tell you why sales were missed. Trakwell shows who walked in, which associate helped them, whether they bought, and what happened next. Managers get an accurate close rate, see which marketing drives real buyers, and have a follow-up list for everyone who left empty-handed. What's included: - Camera-based counting that filters out employees and treats a couple shopping together as a single opportunity - A visual up system (Photo Upboard) that rotates each new shopper to the next available associate - Automatic be-back records for shoppers who don't buy, ready for follow-up - Conversion rate, average sale and revenue per opportunity for every location and every salesperson, using your POS data - Goal tracking and coaching insights for the sales team - Connections to STORIS, Profitsystems, Furniture Wizard and Podium - Quarterly industry benchmarks drawn from more than 1,000 retailers Formerly DoorCounts, Trakwell has served over 2,000 businesses since 2014. Plans start at $150 per location each month.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

FROG No 
Furniture Wizard No 
HubSpot CRM No 
Lightspeed Retail No 
Podium DAW No 
RICS Software No 
STORIS No 
Salesforce No 
ServiceTitan No 
Tolstoy Yes 
alwaysAI No 

Integrations

FROG Yes 
Furniture Wizard Yes 
HubSpot CRM Yes 
Lightspeed Retail Yes 
Podium DAW Yes 
RICS Software Yes 
STORIS Yes 
Salesforce Yes 
ServiceTitan Yes 
Tolstoy No 
alwaysAI Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$150/month/location
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Shipup

Founded

2016

Country

France

Website

www.shipup.co

Vendor Details

Company Name

Trakwell.ai

Country

United States

Website

trakwell.ai/

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking Yes 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Computer Vision

Blob Detection & Analysis No 
Building Tools No 
Image Processing Yes 
Multiple Image Type Support No 
Reporting / Analytics Integration Yes 
Smart Camera Integration Yes 

People Counting

API Yes 
Anonymous Counting No 
Benchmarking Yes 
Car Counting Yes 
Conversion Tracking Yes 
Data Export Yes 
Events Statistics No 
Heatmaps No 
Mood/Age/Gender Recognition No 
Motion Detection Yes 
Reporting / Analytics Yes 
Retail Counting Yes 
Staff Exclusion Yes 
WiFi Tracking No 
Zone / Area Monitoring Yes 

Alternatives

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