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Description
Shipup offers a personalized and user-friendly post-purchase experience that builds brand loyalty and enhances customer support efficiency. Transform occasional purchasers into dedicated customers while simplifying your support operations. Alleviate customers' post-purchase anxiety and foster repeat business through customized notifications, branded tracking pages, efficient customer service, real-time shipment monitoring, and more. Handling delivery inquiries can be challenging, but Shipup equips your support team with specialized tools that enable them to swiftly and effectively address delivery concerns. Keep your support staff informed instantly when any shipping issues arise, allowing them to take prompt action and reassure your clients. Not every shipping problem necessitates your support team's intervention, giving you the flexibility to choose which alerts to enable and customize according to your specific requirements, ensuring a smoother operational flow. This tailored approach ensures that your customers remain informed and satisfied throughout their shopping journey.
Description
Built for showrooms where every shopper is worth a four-figure sale, Trakwell pairs AI-vision foot traffic counting with a CRM designed for furniture, mattress, appliance, jewelry and auto retailers.
A traffic count alone doesn't tell you why sales were missed. Trakwell shows who walked in, which associate helped them, whether they bought, and what happened next. Managers get an accurate close rate, see which marketing drives real buyers, and have a follow-up list for everyone who left empty-handed.
What's included:
- Camera-based counting that filters out employees and treats a couple shopping together as a single opportunity
- A visual up system (Photo Upboard) that rotates each new shopper to the next available associate
- Automatic be-back records for shoppers who don't buy, ready for follow-up
- Conversion rate, average sale and revenue per opportunity for every location and every salesperson, using your POS data
- Goal tracking and coaching insights for the sales team
- Connections to STORIS, Profitsystems, Furniture Wizard and Podium
- Quarterly industry benchmarks drawn from more than 1,000 retailers
Formerly DoorCounts, Trakwell has served over 2,000 businesses since 2014. Plans start at $150 per location each month.
API Access
Has API
No
API Access
Has API
Yes
Integrations
FROG
No
Furniture Wizard
No
HubSpot CRM
No
Lightspeed Retail
No
Podium DAW
No
RICS Software
No
STORIS
No
Salesforce
No
ServiceTitan
No
Tolstoy
Yes
Integrations
FROG
Yes
Furniture Wizard
Yes
HubSpot CRM
Yes
Lightspeed Retail
Yes
Podium DAW
Yes
RICS Software
Yes
STORIS
Yes
Salesforce
Yes
ServiceTitan
Yes
Tolstoy
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$150/month/location
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Shipup
Founded
2016
Country
France
Website
www.shipup.co
Vendor Details
Company Name
Trakwell.ai
Country
United States
Website
trakwell.ai/
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
Yes
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
No
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No
Product Features
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
Yes
Multiple Image Type Support
No
Reporting / Analytics Integration
Yes
Smart Camera Integration
Yes
People Counting
API
Yes
Anonymous Counting
No
Benchmarking
Yes
Car Counting
Yes
Conversion Tracking
Yes
Data Export
Yes
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
Yes
Reporting / Analytics
Yes
Retail Counting
Yes
Staff Exclusion
Yes
WiFi Tracking
No
Zone / Area Monitoring
Yes