Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ShipLog is a cloud-based tool designed for gathering customer feedback and facilitating release communications, specifically aimed at individual SaaS entrepreneurs and small product development teams. It features a public feedback board where users can propose enhancements and cast votes, complete with status filtering options and optional moderation capabilities. Teams are able to create a public changelog using Markdown, categorize updates, and provide an RSS feed, all while keeping users informed by updating the statuses of requests as they are completed. An embeddable JavaScript widget allows users to submit their feedback or view updates directly within an application, and the option for verified-user voting links feedback submissions to authenticated users. Additionally, ShipLog offers a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can utilize to search through and summarize feedback, adjust item statuses, and create or release changelog updates. The platform includes a free plan that accommodates up to 10 feedback items and 10 changelog entries, while the premium plan eliminates these limits and removes branding for projects requiring additional features. With these tools, teams can efficiently manage customer insights and communicate changes effectively.
Description
UserJot consolidates customer insights from various sources, such as Slack conversations, support requests, emails, and spreadsheets, into organized boards that can be either public or private, allowing both users and team members to vote, engage in discussions, and prioritize ideas collectively. The platform features intelligent grouping that automatically organizes similar requests, and the vote counts highlight trends in feature demand, providing engineering teams with clear guidance on what to develop next. Additionally, it creates a public roadmap that evolves as ideas progress and generates synchronized changelogs to inform users when new features are launched, effectively completing the feedback loop. UserJot accommodates anonymous guest submissions, offers effortless setup without requiring credit card information, and allows for easy management of boards, votes, and discussions without manual intervention. By integrating the processes of feedback collection, prioritization, roadmap creation, and release communication into a single, user-friendly interface, UserJot enables SaaS product teams to make informed decisions, accelerate feature delivery, and minimize customer attrition. Furthermore, this comprehensive system enhances collaboration among team members and ensures that all voices are heard in the product development process.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Model Context Protocol (MCP)
No
Slack
Yes
Pricing Details
$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Trial
No
Free Version
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ShipLog
Country
Canada
Website
shiplog.ca
Vendor Details
Company Name
UserJot
Country
United States
Website
userjot.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No