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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The SaaS landscape is in full swing! Equip your customer-facing teams with the essential tools they need to transition users from trial to long-term loyalty. Enhance your entire product-led ecosystem with actionable insights on product engagement. Ensure your teams are well-informed and avoid operating in uncertainty! There’s no need for an additional CRM; just opt for a more intelligent one. Provide your go-to-market teams with the critical engagement data necessary for their roles, while steering clear of investing in another cumbersome CRM. In today’s SaaS environment, it's all about experiencing the product before making a purchase. Replace traditional MQLs with a lead qualification system that prioritizes prospects likely to convert. Sherlock monitors engagement and activation trends over time, allowing your Sales team to concentrate on product-qualified leads rather than pursuing unproductive paths. Sherlock converts all in-app interactions into an engagement score, offering a clear ranking of your most and least engaged users. Additionally, when there are multiple users on a single account, Sherlock scores engagement at the account level too, ensuring a comprehensive view of user activity. This innovative approach empowers teams to make data-driven decisions and enhances overall customer satisfaction.

Description

Rethink your Employee Training Program. A step-by-step, personalized online training program will help you train your employees. You can lower your training costs and increase your employees' productivity. Employee training is more effective when it's simple and engaging. You can guide and support each employee in real-time by creating a customized training plan. Reduce Training Time and Costs - Transform your corporate training from face-to-face to online, engaging training. This will also reduce training costs. You can measure and analyze your training program online. Get feedback and status updates at every stage. With each training walkthrough, you can access aggregated analytics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Appcues
Google Analytics
HubSpot CRM
Intercom
LiveChat
LivePerson
Olark
Pipedrive
Salesforce
Segment
Slack
WalkMe
WordPress
Zendesk Chat

Integrations

Appcues
Google Analytics
HubSpot CRM
Intercom
LiveChat
LivePerson
Olark
Pipedrive
Salesforce
Segment
Slack
WalkMe
WordPress
Zendesk Chat

Pricing Details

$199 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sherlock

Country

United States

Website

www.sherlockscore.com

Vendor Details

Company Name

Toonimo

Founded

2013

Country

United States

Website

www.toonimo.com

Product Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Alternatives

Alternatives

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