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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Aside from being founded by a practicing DVM, what sets Shepherd apart from the rest of the veterinary PiMS world is its design. On the front end, Shepherd is built off of a traditional SOAP, which automatically builds an invoice as treatments are administered to a patient. In the words of our founder Cindy Barnes, DVM, what that means is, “If your record is accurate, so is your invoice.” Shepherd also leverages backend automations to automatically discharge instructions and treatment notes as soon as they’re administered—meaning all client information will be created and ready by the time the patient is checked out. On top of advanced backend functionality, we also offer integrations with leading labs. This allows users to easily order lab services from any open SOAP, and once those labs are ordered, they automatically sync inside the patient’s record. You’ll also be able to seamlessly track and manage your inventory with our built-in inventory management tool. This allows you to see how much inventory is in your practice, as well as what inventory needs to be ordered (and even what you have too much of). Shepherd is software for vets, by vets.

Description

Alleviate the workload on your front desk and offer your clients a seamless communication channel with your clinic around the clock! The Virtual Vet Nurse is an innovative digital assistant designed exclusively for the veterinary sector. Operating continuously, this dedicated chat-bot efficiently manages a variety of routine tasks and client inquiries. It can assist clients in scheduling appointments, responding to frequently asked questions, reordering medications, and collecting basic patient histories. Your Virtual Vet Nurse integrates seamlessly into your website or Facebook page, embodying a unique persona that represents your clinic, allowing you to select its name and gender. This service is available for use worldwide. In addition to managing bookings and medication orders, it facilitates quote arrangements, addresses common queries, and enhances retail operations through click & collect and online sales. Clients can even upload photos to assist with pre-consultation histories and follow-up management, ensuring a comprehensive service. This digital employee is not just a resource; it's a valuable addition to your clinic's team, improving efficiency and client satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chckup Yes 
Facebook No 
Vet S8 Yes 
WaitWell Yes 

Integrations

Chckup No 
Facebook Yes 
Vet S8 No 
WaitWell No 

Pricing Details

$299.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Shepherd Veterinary Software

Founded

2016

Country

United States

Website

shepherd.vet

Vendor Details

Company Name

Virtual VetNurse

Country

New Zealand

Website

www.virtualvetnurse.com

Product Features

Veterinary

Appointment Reminders Yes 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Boarding Management Yes 
Image Storage Yes 
Inventory Management Yes 
Patient Records Yes 
Prescription Management Yes 
Treatment Plans Yes 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant No 

Veterinary

Appointment Reminders No 
Appointment Scheduling Yes 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records Yes 
Prescription Management Yes 
Treatment Plans Yes 

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