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Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
Embrace the world of entrepreneurship while we handle the everyday tasks! Juggling between Slack, Microsoft Teams, Telegram, and Gmail to locate vital information can consume a significant amount of time. Skridle simplifies this by gathering and organizing all your data efficiently. You can easily create the required number of workspaces and choose between Manual export or Autoload for the most essential channels. All messages are stored along with Emojis, Attached Files, and Comment Threads with a single click. Any modifications made to messages are automatically updated in your message repository, ensuring you always have the latest information. The AI system tags messages with relevant labels automatically, allowing you to navigate through your messages effortlessly. The essence of creativity lies in formulating questions that have yet to be asked, and such unique inquiries lead to equally distinct answers. I prioritize the security of user data, ensuring it is fully encrypted and remains the exclusive property of its rightful owners. Additionally, I meticulously create tailored smart contexts for each team member to enhance collaboration and productivity. This way, everyone can focus on what truly matters—growing the business.
API Access
Has API
API Access
Has API
Integrations
Slack
Gmail
Google Cloud Platform
Microsoft Outlook
Yahoo! Mail
Integrations
Slack
Gmail
Google Cloud Platform
Microsoft Outlook
Yahoo! Mail
Pricing Details
$5 per month
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
Skridle
Founded
2020
Country
Ukraine
Website
skridle.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Archiving
Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery
