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support

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Description

Our Data Explorer tool encompasses a variety of features primarily utilized by planning and sales teams for developing and assessing proposals, while also extracting valuable insights about competitive and owned metrics. Additionally, both the Data Explorer and Shareablee Classic serve content creators and researchers aiming to identify the most effective types of content, posts, wording, and timing within a competitive landscape. Shareablee’s meticulously curated data enables brands to achieve success across social media platforms. By overseeing over 1 million global companies and more than 9 million influencers, Shareablee has established itself as a leading expert in audience intelligence, competitive analysis, and actionable insights since its inception in 2013. With extensive monitoring capabilities across more than 55 countries, Shareablee stands as the largest repository of social performance data available, catering to brands and agencies keen on assessing the effectiveness of their campaigns across multiple platforms. This vast collection of data not only enhances strategic decision-making but also fosters innovation in content creation and marketing strategies.

Description

Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat No 
Amazon No 
Aprimo No 
Azure AI Anomaly Detector No 
Bedrock No 
Contentful No 
Discourse No 
GIPHY No 
Jira No 
Kochava No 
Mailchimp No 
Mediaocean No 
SAP Ariba No 
Shutterstock No 
Sitecore No 
Snowflake No 
Trustpilot No 
Twilio No 
X (Twitter) Yes 
Zendesk No 

Integrations

Adobe Acrobat Yes 
Amazon Yes 
Aprimo Yes 
Azure AI Anomaly Detector Yes 
Bedrock Yes 
Contentful Yes 
Discourse Yes 
GIPHY Yes 
Jira Yes 
Kochava Yes 
Mailchimp Yes 
Mediaocean Yes 
SAP Ariba Yes 
Shutterstock Yes 
Sitecore Yes 
Snowflake Yes 
Trustpilot Yes 
Twilio Yes 
X (Twitter) No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom, Quote-based Pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Shareablee

Founded

2013

Country

United States

Website

www.shareablee.com/product/solutions

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Product Features

Audience Intelligence

AI / Machine Learning Yes 
Audience Segmentation Yes 
Competitive Intelligence Yes 
Content Tracking Yes 
Data Visualization Yes 
Data-Driven Insights Yes 
Filters / Search Yes 
Image Recognition Yes 
Sentiment Analysis Yes 
Social Listening Yes 
Social Media Analytics Yes 
Trend Tracking Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Experience Management

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Social Media Advertising

Ad Buying No 
Ad Creation Yes 
Bulk Advertising Yes 
Campaign Management Yes 
Collaboration Tools Yes 
Comment / Reply Moderation Yes 
Digital Asset Management Yes 
Reporting / Analytics Yes 
Retargeting Yes 
Roles / Permissions Yes 

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management No 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Alternatives

Alternatives

Unmetric Reviews

Unmetric

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