Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Servigistics specializes in inventory optimization, ensuring that the appropriate parts are available in the right locations at the optimal prices. In the current landscape, where consumers expect enhanced products and superior service experiences, it has become crucial to refine service supply chains. Servigistics aims to elevate customer satisfaction while maximizing profitability. The challenge of material planning lies in achieving an ideal balance between cost-effectiveness and availability, as well as determining the most strategic locations and timing for stocking items. This intricate decision-making process requires a comprehensive approach that evaluates all components and their respective stocking sites simultaneously. With a proven track record of innovation in service parts management, Servigistics consistently demonstrates its ability to deliver significant value to organizations. By leveraging their expertise, businesses can enhance asset uptime and improve the availability of service parts, ultimately leading to better overall performance.
Description
Workfinity is a comprehensive service management platform featuring interconnected modules tailored to address all field service needs and requirements. It facilitates real-time oversight of field operations while enabling the management of technical staff in the field. The system also oversees the spare parts utilized during service operations and handles reverse logistics for equipment that has been repaired on-site. Additionally, it allows for stock segmentation specifically for services and manages the service workflow from the initial product sale. Integrated with the Services Module, it includes functionalities for credit analysis and segmentation of retail and corporate sales. Furthermore, it provides control over various sales channels, manages deals, and oversees negotiation processes. With robust management reporting capabilities, iSolutions consistently invests in enhancing its workforce and scouting for new talent, recognizing that intellectual capital is the most valuable asset in their ongoing quest for solutions that create value for their clients. This commitment to employee development and talent acquisition ensures that the company remains at the forefront of service innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
ALIP
Yes
Accenture Cloud Trade Promotion Management
Yes
Acropolis
Yes
Affinity Payroll
Yes
Array
Yes
Deloitte Halo
Yes
Eviden MDR Service
Yes
Microsoft 365
Yes
Microsoft Excel
Yes
PTC FlexPLM
Yes
Integrations
ALIP
No
Accenture Cloud Trade Promotion Management
No
Acropolis
No
Affinity Payroll
No
Array
No
Deloitte Halo
No
Eviden MDR Service
No
Microsoft 365
No
Microsoft Excel
No
PTC FlexPLM
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servigistics
Vendor Details
Company Name
iSolutions
Founded
2001
Country
Brazil
Website
www.isolutions.com.br
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
No
Import / Export Management
No
Inventory Management
No
Order Fulfillment
No
Order Management
No
Sales & Operations Planning
No
Shipping Management
No
Supplier Management
No
Transportation Management
No
Warehouse Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No