FieldRoutes
FieldRoutes™, a cloud-based mobile solution for field service operations, allows you to grow quickly, scale smartly and serve your customers tirelessly. FieldRoutes™ Cloud-based mobile solutions for field service operations can simplify your process, make your life easier, and help you run an efficient and profitable business. FieldRoutes makes it easy to beat your competition and provide top-notch services. It also streamlines your entire operation with simple, efficient tools that deliver the goods.
Our integrated marketing services can help you acquire new customers and increase sales. With powerful lead progression tools, you can track, manage, and nurture your prospects. Automate your business to save time and cut down on your workday. It reduces the time you spend on the road, makes scheduling easy, and automates manual tasks. Automated follow-ups, a user-friendly customer portal, and integrated payments will help you get paid faster and reduce delinquencies.
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Sweven
SWEVEN allows businesses to seamlessly connect and collaborate with your team, anywhere and at any time. This multi-platform and cloud-based SaaS solution gives you the power to receive, manage, assign, track, and bill for work (or product) orders of any trade. With SWEVEN in your workflow, you can bring together clients, vendors, field staff, technicians, project managers, customer service, and call centers in one shared, collaborative virtual environment to boost communication, efficiency, and control.
- Full control over your field staff and vendors
- Track all service orders and assign priorities.
- Access the right metrics in real-time to improve your operations.
- No more calls or endless emails. Submit tasks directly through the portal.
- Preventive Maintenance
- Work order management.
- Mobile app for vendors and field staff.
- Geolocation integrated.
Say goodbye to spreadsheets, hello Sweven!
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BigChange
Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on.
Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
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Optima Pro
Optima Pro field service software allows you to manage work orders and warranties, service contracts, field scheduling, spare parts inventory, service organization, and field service scheduling.
Optima Pro, Damco's most popular Salesforce product, is a tool that streamlines field service operations. It optimizes Field Service workflows by organizing service delivery teams according to their skills and availability, tracking service contracts and offering automatic renewal provisions. Invoices can be generated/modified, and dispatchers/managers have access to the agents' real-time location.
One segment of the field service industry is under constant pressure to coordinate its tasks. They are responsible for monitoring on-site service, dispatch technicians for repairs and maintenance, as well as honoring customer SLAs.
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