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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Staff can easily access services from their smartphones with Servie, the first product of its kind designed to enhance building intelligence. This innovative system offers a user-friendly service that aims to transform building management, particularly for luxury residences, through a customizable CRM solution. Our commitment lies in improving the resident experience while streamlining daily operations within buildings. Servie is highly adaptable, catering to the unique needs of each property while ensuring swift customer support via both web and mobile applications. Administrative responsibilities are simplified for property managers, front desk personnel, and maintenance teams, eliminating the reliance on traditional pen and paper methods. Residents enjoy the convenience of checking in guests, receiving delivery alerts, reserving amenities, and scheduling maintenance requests effortlessly through their smartphones or the web. Additionally, building staff can efficiently oversee resident activities via a centralized web portal, further enhancing operational efficiency. With Servie, the management of residential properties becomes smoother and more efficient than ever before.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Servie

Founded

2016

Country

United States

Website

www.servieapp.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

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