Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Whether it’s telecommuting or providing exceptional customer support to your clientele, efficiently managing your company’s knowledge is crucial in this era of swift digital transformation and economic challenges. A robust knowledge base must be readily available at all times and from any location. If your helpdesk fails to keep pace with the evolution of your company’s knowledge and the dynamic environment around it, you may jeopardize both the immediate and future success of your enterprise. Furthermore, even in less severe situations, prolonged processing times and low first-contact resolution rates can create a significant and unnecessary competitive edge for others. The rise of remote work and telecommuting further complicates the in-person exchange and flow of information, making it imperative to ensure seamless communication and access to resources. Thus, establishing an agile knowledge management system becomes essential for navigating these challenges effectively.

Description

Streamline the workflow in your organization from the initial customer interaction to invoicing with our intuitive CRM and project management software. Businesses utilizing Simplicate are statistically outpacing their rivals in growth. For agencies, achieving an optimal workflow is crucial. By integrating Simplicate with Jira, we've significantly enhanced our efficiency. Envision your organization experiencing a seamless flow from the first customer touchpoint all the way to billing. Picture your business reaching new heights of success; it’s entirely up to you to define what that success looks like. Whether your goal is to increase revenue per employee, maximize your team's capacity, or simply to free up time to create exceptional offerings for your clients, we are here to assist. Our objective is straightforward: to enhance your success as a service provider. We accomplish this by eliminating unnecessary complexities from your daily operations, ensuring a smooth process from the initial customer contact through to invoicing. Simplicity is at our core, and that’s exactly why we are named Simplicate. With us, you can focus on what truly matters: delivering excellence to your customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Client Online No 
ClockAssist No 
Exact Online No 
Gmail No 
Google Calendar No 
HIX Bypass No 
HubSpot CRM No 
Hyarchis No 
Jira No 
Leadinfo No 
Mailchimp No 
Microsoft Outlook No 
Microsoft SharePoint No 
Nextensor No 
Payt No 
Sheets Genie No 
Slack No 
SnelStart No 
Unit4 ERP No 
Voyced No 

Integrations

Client Online Yes 
ClockAssist Yes 
Exact Online Yes 
Gmail Yes 
Google Calendar Yes 
HIX Bypass Yes 
HubSpot CRM Yes 
Hyarchis Yes 
Jira Yes 
Leadinfo Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Nextensor Yes 
Payt Yes 
Sheets Genie Yes 
Slack Yes 
SnelStart Yes 
Unit4 ERP Yes 
Voyced Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SERVICEWARE

Founded

1998

Country

Germany

Website

serviceware-se.com/solutions/serviceware-platform/serviceware-knowledge

Vendor Details

Company Name

Simplicate

Country

Netherlands

Website

www.simplicate.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Universal Knowledge  Reviews

Universal Knowledge

Knowledge Powered Solutions Ltd

Alternatives

Brisk Invoicing Reviews

Brisk Invoicing

Brisk Cloudware
Simplicity CRM Reviews

Simplicity CRM

Simplicity
Shelf Reviews

Shelf

Shelf.io
ScreenSteps Reviews

ScreenSteps

Blue Mango Learning Systems