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Description
Servicebay is an innovative cloud-based job management platform designed specifically for sole traders and small teams in the field service industry, including those in trades, repairs, and cleaning sectors. This comprehensive solution consolidates customer data, job creation, scheduling, team assignments, and updates into a user-friendly web application, complemented by mobile apps for both iOS and Android devices. Depending on the subscription plan selected, users can also generate quotes and invoices, facilitate online payments, oversee inventory management, utilize customizable forms and checklists, access business performance reports, and synchronize their accounting data with popular platforms like Xero or QuickBooks Online. Catering to service-oriented businesses across various sectors, the software also features an API and Model Context Protocol for tailored integrations and advanced AI functionalities. Both Basic and Pro plans are available on a per-seat basis, and users can experience the full suite of Pro features through a complimentary 30-day trial period, allowing them to explore its capabilities without immediate commitment. Overall, Servicebay aims to streamline operations and enhance efficiency for small service businesses.
Description
Workshop Hub is a cloud-based management solution tailored for both independent and multi-bay automotive repair facilities. This browser-based platform integrates essential features such as a booking calendar alongside an online booking tool, comprehensive customer and vehicle records, digital job cards, photo-driven estimates, invoicing, payment requests, and tracking of workshop jobs. Mechanics have the ability to clock their working hours, utilize checklists, and document parts and notes, while administrative personnel oversee reminders, customer status updates, generate reports, and manage inventory workflows. The integrated AI can respond to inquiries based on shop records, draft quotes, and identify potentially missing charges on invoices for staff consideration. The Shop and Pro+ plans offer seamless accounting integration with Xero and QuickBooks Online, while the Pro+ plan enhances functionality with video updates, a social calendar, and tools for managing supplier invoices. Additionally, an optional AI Receptionist is available to assist with phone calls and booking inquiries. This online service also provides features like Australian registration lookups and invoices that are compliant with ABN/GST requirements, making it a comprehensive tool for automotive repair shops. Overall, Workshop Hub streamlines operations, enhances efficiency, and improves customer service for repair shop owners.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
QuickBooks Online
Yes
Xero
Yes
ChatGPT
Yes
Claude
Yes
Cursor
Yes
Model Context Protocol (MCP)
Yes
Stripe
Yes
Visual Studio Code
Yes
Integrations
QuickBooks Online
Yes
Xero
Yes
ChatGPT
No
Claude
No
Cursor
No
Model Context Protocol (MCP)
No
Stripe
No
Visual Studio Code
No
Pricing Details
$9/seat/month
Basic is $9/seat/month with annual billing or $12/seat/month with monthly billing. Pro is $29/seat/month with annual billing or $36/seat/month with monthly billing. Prices are in USD. The 30-day free trial includes full Pro access and does not require a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$59 AUD/mo + GST
Shop starts at A$59 per workshop per month plus GST. Pro+ starts at A$129 per workshop per month plus GST. Optional AI Receptionist and usage-based credits are priced separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Servicebay
Founded
2023
Country
Australia
Website
servicebay.io
Vendor Details
Company Name
Driven Autocare Pty Ltd
Founded
2024
Country
Australia
Website
workshophub.com.au
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
