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features
design
support

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Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

Description

dominKnow | ONE is a cloud-based platform designed to support the full lifecycle of learning content—from creation and translation through dynamic delivery and continuous updates. Rather than treating authoring, localization, and publishing as separate steps or tools, dominKnow | ONE brings them together in a single environment built for scale and long-term maintenance. Teams can create structured learning content, responsive modules, and software simulations within one platform, then manage all language versions inside a single course using AI-assisted translation and review workflows. This approach eliminates the need to duplicate courses by language or audience and significantly reduces the operational overhead typically associated with localization and global updates. Content can be delivered in multiple ways from the same source: packaged for LMSs using SCORM, AICC, or xAPI, published dynamically as web-based learning or searchable knowledge base content, or output for print and presentation use. Updates are made once and pushed instantly wherever the content is delivered, without republishing packages, reassigning learners, or resetting progress. Built as a web-based, collaborative system, dominKnow | ONE supports real-time authoring, review, and reuse across teams and projects. Shared content, centralized assets, and structured components make it possible to support multiple audiences and delivery points while maintaining consistency, governance, and control as learning programs grow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

EdTek LMS Services
Meridian Global LMS
Watershed

Integrations

EdTek LMS Services
Meridian Global LMS
Watershed

Pricing Details

$2990.00/year
Free Trial
Free Version

Pricing Details

$1997/year/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Vendor Details

Company Name

dominKnow, Inc.

Founded

1997

Country

Canada

Website

www.dominknow.com

Product Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Product Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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