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Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
Description
Enhance the adoption of Microsoft 365 within your organization and boost productivity by utilizing smart training tools such as the Microsoft Teams app, which features e-learning modules and a responsive chatbot. By leveraging Microsoft 365, you can create a thriving workplace environment, where our chatbot readily addresses your inquiries and our e-learning options help you grow your skills. Conducting a digital skills assessment provides valuable insights into your organization’s digital capabilities, along with comprehensive reporting to identify areas for improvement. Based on these assessments, employees embark on personalized learning journeys tailored to their needs and interests, ensuring a focused approach to skill enhancement. The digital adoption platform encompasses both e-learning and chatbot functionalities, allowing for seamless transitions from inquiries to ongoing education; the chatbot is there to answer any Microsoft 365-related questions while offering curated e-learning opportunities that align with individual profiles. This approach not only boosts productivity but also minimizes support costs by fostering a more knowledgeable workforce. Scale Microsoft 365 adoption throughout your organization and transform your workplace into a more efficient and capable environment. Ultimately, by investing in the development of digital skills, you can save valuable support time and cultivate a proficient digital team!
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Teams
Pricing Details
$2990.00/year
Free Trial
Free Version
Pricing Details
€6.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Vendor Details
Company Name
WorkplaceBuddy
Founded
2019
Country
Netherlands
Website
www.workplacebuddy.com
Product Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding