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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ServicePower is a world-leading field-service management software company. Our goal is to provide exceptional customer service and maximize operational efficiencies. ServicePower is trusted by leading field-service companies such as GE Appliances and LG, Electrolux, and Siemens. It offers the only SaaS platform that allows companies to efficiently manage both contracted and employed technicians. ServicePower offers a fully managed network service providers that can deliver field service in remote locations across North America or Europe. Our integrated field service management suite will help you deliver faster and more efficient service to your customers. Our self-service consumer portal empowers customers and delights them with real-time job status updates and field worker location. Two-way communication improves visibility through the service lifecycle, wherever they may be.

Description

eCockpit is a versatile cloud-based platform designed as a CRM and ERP solution tailored for small to medium enterprises. This comprehensive system integrates various functions including customer and contact management, invoicing, recurring billing, service tracking, employee management, task organization, calendars, newsletters, SMS communications, business documentation, storage of files, delivery notes, and workflows for both routes and field services. Additionally, it facilitates photo documentation, cash register operations, accounting exports, VoIP capabilities, and the use of barcode scanners and receipt printers, all within a single interface. The platform also supports mobile workflows, empowering field employees with tools for managing tasks, recording work hours, capturing images, pinpointing locations, and documenting deliveries with signatures. By utilizing eCockpit, SMEs can effectively transition from disconnected tools to streamlined digital processes, automate repetitive administrative tasks, and benefit from dedicated, localized support. Furthermore, this unified approach not only enhances efficiency but also fosters better collaboration across various business functions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Ayla IoT Platform
ServiceWorks

Integrations

Ayla IoT Platform
ServiceWorks

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€99/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServicePower

Founded

1996

Country

United States

Website

www.servicepower.com

Vendor Details

Company Name

AHK Softwaregutachten.at e.U.

Country

Austria

Website

ecockpit.at/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Alternatives

Alternatives

No Alternatives
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