Average Ratings 1 Rating
Average Ratings 48 Ratings
Description
Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.
Description
Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl.
Setyl is a cloud-based IT asset and license management (ITAM) platform that connects to your existing systems with 100+ out-of-the-box integrations.
Use Setyl to manage all your hardware assets, software applications, SaaS subscriptions, licenses, vendors, admins, users, and spend in one place — helping you:
1. Manage both hardware and software assets in one place.
2. Automate and scale daily IT operations, including inventory management and employee onboarding and offboarding processes.
3. Identify and cut wasted IT spend.
4. Prepare for your security audit and stay compliant, including with SOC 2 and ISO 27001.
With its intuitive interface and low learning curve, the Setyl platform offers a user-friendly experience and facilitates collaboration across your organization.
Features include:
• IT asset and license inventory
• Asset lifecycle management
• SaaS subscription, software application, and license management
• Software renewal tracking
• License rightsizing
• Employee onboarding and offboarding workflows
• ISO 27001 and SOC 2 compliance
• Vendor management
• IT spend management and reporting
• 100+ native integrations (Microsoft, Google, MDM, RMM, IAM, HR, helpdesk tools, and more)
• API access
• Fully guided support
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Atera
Yes
Jamf Pro
Yes
Jira Service Management
Yes
Zoom
Yes
AWS DevOps Agent
Yes
Aisera
Yes
Compyl
Yes
CrewHu
Yes
DriveStrike
Yes
Dropzone AI
Yes
Integrations
Atera
Yes
Jamf Pro
Yes
Jira Service Management
Yes
Zoom
Yes
AWS DevOps Agent
No
Aisera
No
Compyl
No
CrewHu
No
DriveStrike
No
Dropzone AI
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Pricing Details
$300 per month
Pricing is based on number of employees and plan type. Plans available: Complete, Advanced, Advanced Managed.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com
Vendor Details
Company Name
Setyl
Founded
2020
Country
United Kingdom
Website
setyl.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
Yes
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
Yes
Reservations
Yes
Service History
Yes
Facility Management
Asset Management
Yes
Commercial Properties
No
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
No
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
Yes
Space Planning
No
Vendor Management
Yes
Visitor Management
No
Work Order Management
No
Fixed Asset Management
Asset Budgeting
Yes
Asset Lifecycle Management
Yes
Audit Trail
Yes
Barcoding / RFID
Yes
Depreciation Management
Yes
Disposal Management
Yes
Document Management
Yes
Inventory Tracking
Yes
Tax Management
No
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
License Management
Automatic SKU Recognition
No
Central LM Server
No
Copy Protection
No
History Tracking
Yes
Node Management
No
Online Activation
No
Portable License
No
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
Yes
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
No
SaaS Management
License Management
Yes
Onboarding
Yes
Renewal Management
Yes
SaaS Operations Management
No
Shadow IT Detection
Yes
Spend Management
Yes
Subscription Management
Yes
Usage Tracking / Analytics
Yes
Vendor Management
Yes
Spend Management
Approval Workflow
No
Budgeting / Forecasting
Yes
Expense Tracking
Yes
Multi-Currency
Yes
Prepaid Cards
No
Procurement Management
Yes
Receipt Management
No
Spend Analysis
Yes
Spend Control
No
Supplier Management
Yes
