Average Ratings 1 Rating

Total
ease
features
design
Read all reviews

Average Ratings 2 Ratings

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Accordant
Assetnote
Druva
Edge Delta
HCL IntelliOps Event Management
HCL iAutomate
Igloo
Krista
Mainsail
Microsoft Viva Goals
Precisely Ironstream
SaltStack
Securonix Unified Defense SIEM
Silo Team
StealthDEFEND
The Galileo Suite
TruSTAR
Workativ Assistant
meshIQ

Integrations

Active Directory
Accordant
Assetnote
Druva
Edge Delta
HCL IntelliOps Event Management
HCL iAutomate
Igloo
Krista
Mainsail
Microsoft Viva Goals
Precisely Ironstream
SaltStack
Securonix Unified Defense SIEM
Silo Team
StealthDEFEND
The Galileo Suite
TruSTAR
Workativ Assistant
meshIQ

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com

Vendor Details

Company Name

Simplisys Ltd

Founded

2006

Country

United Kingdom

Website

www.servodesk.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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