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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Integrate field service operations with various teams and mobile technology to swiftly address and avert issues, prioritizing the safety of both clients and employees. Enhance customer satisfaction through effective management and ensure tasks are completed correctly on the first attempt. Resolve client problems during the initial visit by automatically designating the most suitable personnel for each assignment, while equipping them with necessary information through customer service integration. The scalable capabilities of Field Service Management bundle essential applications and features into adaptable packages that evolve alongside your business requirements. Eliminate operational barriers, automate processes, and optimize workflows to diminish costs and elevate revenue, all while reducing the burden on both customers and staff. Additionally, improve dispatch deflection rates and foster collaboration between field and customer service, linking these functions with the broader organization for seamless operations. Ultimately, this approach not only enhances efficiency but also fosters a culture of continuous improvement throughout the entire business landscape.

Description

Enhance your operational efficiency by utilizing Automated Job Creation and Assignments. Tailor Job and Feedback templates to align with your Brand's identity within the App. Keep a watchful eye on your field force's performance in real-time to ensure maximum effectiveness. Whether you're on the move or not, seamlessly manage your field workforce and assets with reliable connectivity and tracking features. Looking for the latest updates on Jobs, Customer Feedback, Cost per Mile, or Agent Performance? Design your own customized report to gain valuable insights for workflow optimization. Our Automated Job Assignment Algorithm can reduce your Delivery costs and time by over 30%. Streamline your Workforce to achieve a higher ROI in the long run. With sophisticated Route Optimization, tasks can now be completed more swiftly than ever before. Increase the number of jobs assigned to each field agent daily, thereby significantly enhancing overall productivity. Elevate your Brand's reputation with quicker Deliveries, Real-Time Delivery Tracking, and an Instant Feedback Management System that keeps you ahead of the competition. Ultimately, this comprehensive approach ensures your operations run more smoothly and effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CLogic
COZYROC SSIS+ Suite
RadiantOne

Integrations

3CLogic
COZYROC SSIS+ Suite
RadiantOne

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com/products/field-service-management.html

Vendor Details

Company Name

TrackOx

Founded

2016

Country

India

Website

www.trackox.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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