Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Integrate field service operations with various teams and mobile technology to swiftly address and avert issues, prioritizing the safety of both clients and employees. Enhance customer satisfaction through effective management and ensure tasks are completed correctly on the first attempt. Resolve client problems during the initial visit by automatically designating the most suitable personnel for each assignment, while equipping them with necessary information through customer service integration. The scalable capabilities of Field Service Management bundle essential applications and features into adaptable packages that evolve alongside your business requirements. Eliminate operational barriers, automate processes, and optimize workflows to diminish costs and elevate revenue, all while reducing the burden on both customers and staff. Additionally, improve dispatch deflection rates and foster collaboration between field and customer service, linking these functions with the broader organization for seamless operations. Ultimately, this approach not only enhances efficiency but also fosters a culture of continuous improvement throughout the entire business landscape.
Description
The unique demands of specialists call for tailored solutions, which is why TIVAPP has been expertly crafted by industry professionals specifically for the field of fire protection. Professionals in this sector navigate a landscape filled with intricate regulations and challenging environments. With TIVAPP, they can perform their duties with optimal efficiency. Traditional obstacles like repeated visits, inefficient processes, and outdated technology can lead to increased expenses. TIVAPP’s advanced functionalities, including speech recognition, QR code scanning, and photo integration, empower fire protection specialists to manage costs effectively. As a leading field service solution, TIVAPP equips fire protection professionals with a comprehensive, modern approach that allows them to deliver exceptional service and support to their clients. Moreover, it streamlines the management of regulatory compliance and tasks such as contract administration, invoicing, defect reporting, and testing, enhancing speed and efficiency in their operations. With such capabilities, TIVAPP positions itself as an indispensable tool for professionals striving to excel in their demanding field.
API Access
Has API
API Access
Has API
Integrations
3CLogic
COZYROC SSIS+ Suite
RadiantOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com/products/field-service-management.html
Vendor Details
Company Name
Asolvi
Founded
1991
Country
Norway
Website
www.asolvi.com/products/tivapp/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking