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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.

Description

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty

Integrations

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty

Pricing Details

$275 per month
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/observability.html

Vendor Details

Company Name

ManageEngine

Founded

2006

Country

India

Website

www.site24x7.com/statusiq/

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Alternatives

TelemetryHub Reviews

TelemetryHub

TelemetryHub by Scout APM

Alternatives