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Description
Asset Management streamlines the lifecycle of your IT assets through user-friendly workflows. Empower your organization to make strategic choices regarding asset capacity, refresh cycles, and vendor selection. Gain comprehensive visibility and control over your assets. Enhance your investments in asset lifecycles to improve IT services and promote wiser decision-making. Achieve cost reduction for your assets. By automating lifecycle processes, you can significantly cut down on unnecessary expenses. Manage risk effectively. Implement asset policies and adhere to regulatory standards to reduce exposure to potential risks. Revolutionize your business through advanced digital IT workflows. Upgrade your operations to increase productivity, reduce costs, and enhance resilience all within a unified IT platform. Amplify your investment potential with ServiceNow Impact. Access quicker value realization through on-demand expertise, premium support, and preventive tools that facilitate your digital transformation journey. Our tailored digital experiences are designed to enhance your organization's overall efficiency and effectiveness. Harness the power of technology to create a seamless operational environment that drives success.
Description
Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
6clicks
Yes
AXYVOR
Yes
AssetLabs Streamline License Tracker
Yes
BMC Helix ITSM
No
Bocada
Yes
Check Point IPS
Yes
Check Point Infinity
Yes
Cisco Cyber Vision
Yes
CloudFabrix
Yes
CyCognito
Yes
Integrations
6clicks
No
AXYVOR
No
AssetLabs Streamline License Tracker
No
BMC Helix ITSM
Yes
Bocada
No
Check Point IPS
No
Check Point Infinity
No
Cisco Cyber Vision
No
CloudFabrix
No
CyCognito
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0 per month Freemium
Which plan is best for your organization?
The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses. IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments. The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.
The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses. IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments. The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceNow
Founded
2003
Country
United States
Website
www.servicenow.com/products/asset-management.html
Vendor Details
Company Name
Xurrent
Founded
2010
Country
United States
Website
www.xurrent.com
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
Product Features
Change Management
Approval Workflow
Yes
Audit Trail
Yes
Automated Notifications
No
Change Calendar
Yes
Change Planning
Yes
Compliance Management
Yes
Prioritization
Yes
Release Management
Yes
Task Management
Yes
Tracking & Reporting
No
Training Management
No
Cloud Cost Management
Cost Reduction Optimization
Yes
Dashboard
Yes
Data Import/Export
Yes
Data Storage
Yes
Data Visualization
Yes
Resource Usage Reporting
No
Roles / Permissions
Yes
Spend and Cost Reporting
Yes
Configuration Management
Access Control / Permissions
Yes
Application Deployment
Yes
Automated Provisioning
Yes
Infrastructure Automation
Yes
Node Management
Yes
Orchestration
Yes
Reporting Analytics / Visualization
Yes
Task Management
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
Yes
Remote Control
Yes
SLA Management
Yes
Self Service Portal
Yes
