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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

Description

iWarranty is a cutting-edge digital warranty management system that utilizes artificial intelligence to improve the post-purchase journey for manufacturers, retailers, and consumers alike. This platform encompasses a wide array of features, such as digital warranty registration using QR codes, automated processing of claims, management of repairs, and an eco-friendly customer relationship management system. Users benefit from real-time monitoring of product registrations, claims, repairs, and replacements, which provides critical insights into product effectiveness and consumer trends. By transitioning warranty processes to a digital format, iWarranty significantly minimizes both paper and electronic waste, supporting environmental sustainability initiatives. Additionally, it incorporates robust fraud prevention strategies to safeguard the legitimacy of warranty claims. The mobile app serves as an effective communication tool, fostering interaction among customers, manufacturers, and repair centers, which ultimately boosts customer satisfaction and strengthens brand loyalty. As a result, iWarranty not only simplifies warranty management but also contributes to a more sustainable and customer-focused future.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Vendor Details

Company Name

iWarranty

Founded

2019

Country

United Kingdom

Website

iwarranty.co

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Alternatives

Alternatives

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