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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

Description

StrataFlows streamlines operations for organizations seeking enhanced efficiency and resilience in their supply chains. By automating the expedite process for parts from external warehouses, disruptions caused by shortages can be effectively minimized. The system also monitors and tracks any issues that could hinder material flow, ensuring they are addressed promptly. It automates every step of the parts expediting process, from submission and supplier communication to final delivery, offering complete visibility along the way. This solution is beneficial for conducting cycle counts or one-time inventory sampling on the warehouse or production floor. Additionally, it facilitates analysis of the reasons behind missing parts, as unplanned downtime can significantly affect profitability through the underutilization of production capacity. Our adaptable workflow ensures that all team members understand their roles and responsibilities, enhancing coordination. Furthermore, it boosts efficiency, consistency, and traceability through comprehensive automation, while automatic notifications keep staff informed, ensuring everyone is aware of their tasks. This holistic approach not only streamlines operations but also fosters a culture of collaboration and accountability.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$375 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Vendor Details

Company Name

StrataFlows

Country

United States

Website

strataflows.com

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Product Features

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Alternatives

Alternatives