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Description
ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.
Description
Allow Zervicepoint to handle your Service Desk challenges while streamlining tedious manual IT tasks, enabling you to enhance service delivery to your colleagues within the organization. Take a moment to relax and revamp your onboarding and offboarding procedures once and for all! By leveraging automation, you can expedite and simplify the entire process, allowing your team to relish the benefits of a seamless work environment. The Perstorp Group revolutionized their operational efficiency by automating frequently utilized business processes across their organization. Embrace automation for repetitive tasks and uncover innovative methods to establish sustainable business workflows. This transformation ultimately provides all employees with more time to focus on their core responsibilities. Treat Zervicepoint like a modern e-commerce platform, showcasing your services to clients and team members in an engaging manner. By making it easy and enjoyable for your colleagues to adopt automation, you’ll witness a significant boost in productivity and overall workplace satisfaction. As a result, the entire organization can thrive in an efficient and collaborative environment.
API Access
Has API
API Access
Has API
Integrations
OverSOC
Pricing Details
$1445 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
India
Website
www.manageengine.com/products/service-desk-msp/
Vendor Details
Company Name
ENFO Group
Country
Sweden
Website
www.zervicepoint.com
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
