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Description
Contemporary dispatching solutions for small enterprises that both dispatchers and technicians appreciate are available. ServiceBase focuses on user-friendliness, enabling a quick setup that typically takes only a few minutes, and offers guided instructions on its functionalities. Following a complimentary 30-day trial period, the service is priced at just $99 per month for every 1,000 jobs without any hidden fees, complex plans, or obligations. Customers can rely on expert support via phone and email, even prior to subscribing. We provide live demonstrations and assistance with importing your customer and job data, ensuring a smooth transition. With the ability to add jobs within seconds using advanced search and auto-fill features, users can do so without altering their current view. Built from the ground up specifically as the premier dispatching app for both desktop and mobile platforms, it boasts impressive speed and a sleek design. The app facilitates real-time job updates, and allows users to add numerous service appointments, technicians, tags, equipment, and attachments as needed. Additionally, users can quickly access previous jobs, Google Maps, email contacts, and more instantaneously, while built-in service contracts and smart scheduling enhance overall organization. This comprehensive tool is tailored to streamline your dispatching experience, making it indispensable for small business operations.
Description
WorkWave Service software is an end-to–end field service management system that schedules jobs, dispatches workers, helps you get paid faster, and streamlines all operations to increase profitability and maximize growth.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
Yes
Gmail
Yes
Google Maps
Yes
QuickBooks Desktop Pro
No
QuickBooks Online Advanced
No
Xero
Yes
Integrations
QuickBooks Online
Yes
Gmail
No
Google Maps
No
QuickBooks Desktop Pro
Yes
QuickBooks Online Advanced
Yes
Xero
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceBase
Country
United States
Website
www.servicebase.net
Vendor Details
Company Name
WorkWave
Founded
1984
Country
United States
Website
www.workwave.com/service/
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
No
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Product Features
Arborist
Billing & Invoicing
Yes
For Utility Arborists
No
Inspection Management
No
Job Scheduling
Yes
Photos In Reports
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Vegetation Mapping
No
Carpet Cleaning
Billing & Invoicing
Yes
Customer Management
Yes
Dispatch Management
Yes
Equipment Tracking
No
Mobile Access
Yes
Online Booking
Yes
Scheduling
Yes
Work Order Management
Yes
Cleaning Services
Billing & Invoicing
Yes
Client Management
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Mobile Access
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Garage Door
Billing & Invoicing
Yes
Contract Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Equipment Tracking
No
Inventory Management
No
Job Costing
Yes
Scheduling
Yes
Warranty Tracking
No
Handyman
Billing & Invoicing
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Payments
Yes
Payment Processing
Yes
Quotes / Estimates
Yes
Time Tracking
Yes
Work Order Management
Yes
Janitorial
Bid Management
No
Billing & Invoicing
Yes
Client Management
Yes
Employee Scheduling
Yes
Inventory Management
No
Mobile Access
Yes
Payroll Management
No
Quality Control
No
Surveys & Feedback
Yes
Time Tracking
Yes
Work Order Management
Yes
Landscape Management
Billing & Invoicing
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Groundskeeping
Yes
Inventory Control
No
Irrigation Tracking
No
Job Management
Yes
Landscape Design
No
Mobile Access
Yes
Payroll Management
Yes
Plant Database
No
Quotes / Estimates
Yes
Routing
Yes
Scheduling & Appointments
Yes
Work Order Management
Yes
Lawn Care
Billing & Invoicing
Yes
Contract Management
Yes
Customer Management
Yes
Employee Management
Yes
Equipment Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service Dispatch
Yes
Locksmith
Billing & Invoicing
Yes
CRM
Yes
Dispatch Management
Yes
GPS Tracking
Yes
Inventory Management
No
Mobile Access
Yes
Payment Processing
Yes
Scheduling
Yes
Work Order Management
Yes
Pool Service
Billing & Invoicing
Yes
Chemical Readings
No
Customer Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Work Order Management
Yes
Roofing
Aerial Measurement
No
Billing & Invoicing
Yes
Checklists & Inspections
No
Commercial / Industrial
Yes
Dispatch Management
Yes
Lead Management
Yes
Photo Capture
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
No
Inventory Management
No
Job Costing
No
Lead Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
