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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

Description

Transform your community into skilled video storytellers and streamline your video marketing efforts with user-generated content all in one seamless platform. Vloggi empowers you to engage your audience like never before, enabling you to crowdsource video clips efficiently, edit, compile, and release genuine content that garners higher engagement, improved ROI, and fosters trust. With Vloggi, you can produce tailored customer videos that resonate with your audience, as each uploaded clip is automatically branded and formatted, eliminating the delays that come with traditional editing. Each project on Vloggi features a unique upload link accompanied by fully customizable landing pages, allowing for easy integration and access. Instantly convert uploaded clips into polished videos, minimizing reliance on influencers, video editors, and content creators. Once you apply branding elements to your video templates, you can effortlessly reuse them throughout your social media and digital marketing campaigns, maximizing efficiency and consistency. By harnessing the collective creativity of your community, you're not just creating content; you're building a vibrant ecosystem of engagement and collaboration.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acqueon
Amazon Connect
Avaya Aura
Facebook
Instagram
LinkedIn
Webex Contact Center
X (Twitter)
YouTube

Integrations

Acqueon
Amazon Connect
Avaya Aura
Facebook
Instagram
LinkedIn
Webex Contact Center
X (Twitter)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Vendor Details

Company Name

Vloggi

Founded

2018

Country

Australia

Website

vloggi.com

Product Features

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Alternatives

Sezion Reviews

Sezion

SEZION DIGITAL

Alternatives