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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.

Description

Vidyard offers a seamless solution for producing, storing, and distributing videos, enabling you to maintain connections with clients and coworkers even in a time of distance. While email remains a useful tool, it often lacks excitement. With Vidyard, you can record and share sales videos to engage prospects, turn leads into conversions, and finalize deals effectively. Additionally, you can craft internal communication videos that resonate with employees across all tiers of the organization. Streamlined video capabilities allow for powerful onboarding, training, and corporate messaging that is both secure and user-friendly. Maximize the potential of your marketing content by utilizing Vidyard to host videos, track their effectiveness, and weave video seamlessly into your email campaigns, content creation, and overall digital marketing efforts. By leveraging this platform, you can enhance engagement and drive better results across your communication channels.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

366 Degrees No 
Acqueon Yes 
Act-On No 
Adobe Marketo Engage No 
AgilityPortal No 
Autoklose No 
HubSpot Marketing Hub No 
InsideSales Playbooks No 
Knak No 
LinkedIn No 
Mailshake No 
Microsoft Outlook No 
Partner Fleet No 
Reply No 
SearchUnify No 
Simpplr No 
Zendesk No 
mimoLive No 

Integrations

366 Degrees Yes 
Acqueon No 
Act-On Yes 
Adobe Marketo Engage Yes 
AgilityPortal Yes 
Autoklose Yes 
HubSpot Marketing Hub Yes 
InsideSales Playbooks Yes 
Knak Yes 
LinkedIn Yes 
Mailshake Yes 
Microsoft Outlook Yes 
Partner Fleet Yes 
Reply Yes 
SearchUnify Yes 
Simpplr Yes 
Zendesk Yes 
mimoLive Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free
Starter: From $59
Teams: Contact Us
Enterprise: Contact Us
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Servion Global Solutions

Founded

1995

Country

India

Website

servion.com/solutions/video-engagement/

Vendor Details

Company Name

Vidyard

Founded

2010

Country

Canada

Website

www.vidyard.com

Product Features

Video Marketing

Analytics / Reporting No 
Chat / Messaging No 
Customizable Branding No 
Customizable CTAs No 
Lead Capture No 
Media Library No 
Multi-Platform Distribution No 
ROI Tracking No 
Social Sharing No 
Templates No 
Video Editing No 

Product Features

Video

Analytics Yes 
Brand Overlay Yes 
Bulk Uploading Yes 
Closed Captions Yes 
Mobile Screen Support Yes 
Privacy Options Yes 
Social Sharing Yes 
Video Looping No 
Video Streaming Yes 

Video Marketing

Analytics / Reporting Yes 
Chat / Messaging No 
Customizable Branding Yes 
Customizable CTAs Yes 
Lead Capture Yes 
Media Library Yes 
Multi-Platform Distribution Yes 
ROI Tracking Yes 
Social Sharing Yes 
Templates Yes 
Video Editing Yes 

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